[Resolved]  Snapdeal — Fraud Case against snapdeal-No refund of money on a non delivered product

Address:	Bangalore, Karnataka
Website:	www.snapdeal.com

This is in reference of Snapdeal Order ID[protected] and Item Padmini 4 Burner Jalwa Gas Cooktop . I have placed an order of Cooktop on May 11th 2013. Snapdeal has never delivered the product to my address and after that they asked me to cancel the product. I did the same but now its more than one month and they got the returned item but still not returning Rs 3690/- to my credit card. I checked my credit card statement and the refund amount is not there from snapdeal.

I have filed 5-6 times complaint to snapdeal helpdesk and called them 10 times atleast. Every time they inform me that in 24-48 hours they will get back to me but there is no email response or call I got from snapdeal.

in website they netion its 100% money back guarantee. I am just helpless with there service. This is a case of fraud and aweful service from snapdeal.

Please help me on this. I want my Rs 3690/- return to my account from a product which never got delivered to me.


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Thanks & Regards,
Soni Singh

[protected]