Snapdeal / Mitashi 5 in 1 Cordless Headphone — PRODUCT ORDERED ONLINE WAS NOT DELIVERED

Address:

Thiruvananthapuram, Kerala

This is regarding an online firm snapdeal. I ordered Mitashi 5 in 1 cordless headphone through snapdeal on August 24th 2011.
The order no. was `[protected]
Cost : Rs 599
My email ID is [protected]@yahoo.co.in

A message was posted in my mobile phone that vouchers are available in my email address. On complaining they are telling that they have posted the vouchers again. These replies for complaint as well as advertisements from snapdeal are regularly coming as mobile messages and emails. However I am unable to find the required vouchers in my Email

Whenever I try to contact on the helpline at[protected] , the line is either busy or I was put on indefinite waiting