[Resolved] Snapdeal / Nautica Water Purifier — non delivery of product & no reply to e mails | |||||
Dear sir, I ordered “Celebrations Easy Clothes Drying Stand Seller: Celebration” from Snapdeal on 18/06/2013 with order number: [protected] with all payment in advance of amt: 1980. Delivery date given was 24/06/2013 then on 21/6/13 I got call from no:[protected] stating he is supplier & there is problem in delivery address hence I sms him my address immediately I received confirmation sms from him. But till the 29/06/13 I didn’t get my product hence I informed on no:[protected] he replied me stating “he will update me” but I didn’t get any reply. On 3/07/13 I again sms on same number but this time also he didn’t respond. In the mean time on 29/6/13 I checked my account & I realise that it is updated as “Product delivered” hence I immediately register my complaint at snapdal/trustpay with no 2433551 on 29/6/13 after few days I didn’t get any reply hence I e mailed to [protected]@snapdeal.com on 02/07/13 but results are same no response! Hence I again registered my complaint at snapdal/trustpay with no: 2476014 on 5/07/13 mentioning details of previous complaint & I also emailed to [protected]@snapdeal.com but this time also no response hence I again registered my complaint at snapdal/trustpay with no: 2523909 on 12/07/13 with details of previous complaints but still the outcome is same. There is nothing like TrustPay 100% moneyback guarantee, Snapdeal is just fooling customers as I registered my compliant 3 times but no one is responding & almost one month pass after the order till the date I didn’t received my product nor my money only I got is mental harassment! Please help me out! Namit Naik [protected] Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
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Deals for all — Non delivery of product
DEALS FOR ALL & CITI BANK.I have received a brocher of different kinds of products of Deals for all from Citi
bank in the second week of may 2009, then On 17 May 2009 i called them on the given
no to order the products so the lady asked me do u have citi bank credit card i said
i dont have, then she told ok then u can pay by cash on delivery so i said ok & i
ordered 2 10 migapixel polaroid digital cameras & 2 mobile phones then she said ur
products will reach u within 28 working days when the products will reach to u that
time u can pay the amount by cash on delivery i said ok.
then after waiting for 28 days i called them on 15 june first of all the no which
they have given to inquire about the product was on IVR for at least 10 to 12 mins
then they answered my call & they said it will reach u within 10 days then again i
called then after 10 days again the same problem after 10 to 15 mins they answered
my call & they said it will take more 3 days after that i have not called them nor
the product has reached it was a very bad experience shopping with them.
if they dont have the procduct available why they send such kind of brocher & take
customers on a ride.