Snapdeal — Pathetic Service

Address:

North Goa, Goa

I had ordered intex aqua i5 via snapdeal order no [protected] on 17/06/2013. This product was to be shipped on 20/06/2013. However same was not shipped before 23/06/2013. Along with my order i was suppose to receive a 8 GB memory card free. When i received my order to my surprise this memory card was missing. I had immediately called & e-mailed snapdeal with regards to this problem(tkt no: 2396508; 2394799) on 24/06/2013. Snap deal says that they will give me snapdeal cash of rs 320 & i need to order same again from their website. I do not appreciate this as it is a insult of taking refund & ordering again. Snapdeal should ensure that I receive my memory card as same was promised by them but to my surprise they have stopped answering to my mails. Whenever i call customer support they say it is under process & a supervisor will give me a callback but same is not yet done. I have not received any reply/response from snapdeal This is very pathetic customer service & not at all apreciated.