Southern Railways — No power in the coach

I had travelled from Chennai to Madurai on September 21st, 2009 in Pandian Express. From about 1 AM, there was no power in the whole coach no S1 and all the people in the coach had a sleepless night. Especially the small kids were all so restless and crying that nobody in the compartment slept the whole night.There is also no safety of the people travelling in the coach as anything could have happened in the darkeness.
How come such an incident is allowed to happen and nobody cares to take any steps.
The people travelling in second class compartments are provided such poor services.
Some action should be taken on people responsible for this type of carelessness.