Southern Railway Complaints & Reviews

I wish to bring to your kind attention the severe inconvenience faced by passengers due to the shifting of the arrival and departure point of Ananthapuri Express from Chennai Egmore to Tambaram for the past seven months.

I am a frequent traveller on the Ananthapuri Express to Trivandrum and travel almost every weekend. The present arrangement is causing considerable hardship to passengers.

Reaching Tambaram in...

Everyday this private van coming to unload water bottles etc for the shops inside the station is being parked on the pathway meant for passengers' entry and exit at the northern side near two wheeler parking area of Mambalam railway station on West Mambalam side, without even any gap for passengers to walk. Passengers entering the platform 1A and exiting are facing great inconvenience. Also a police bike is perennially parked on this path....

Respected Sir/Madam,

I would like to bring to your kind attention that at busy stations like Tambaram and Mambalam, thousands of passengers travel daily on long distance routes, including a large number of senior citizens. The absence of escalators or lifts at many platforms forces elderly passengers to climb numerous steep steps while carrying heavy luggage, causing severe hardship and risk of injury.

Last...

I was travelling in Circar express train no 17643, when the train arrived Chennai Egmore the transgender people entered into the train and asked for money I have given some money they demanded high amount and raised their sarees and shown their private parts and talked in rude language and beaten me and stolen my money from the pocket, this is not the first time it happened so many times while I was travelling in this train especially happening...

She was harrasing scolding and mental agony, Missusing her power and threatening hardly...

Local train running from chennai central to arakonam is always late by 10-15 mins, train arrives at correct time and not departing correctly because of the loco pilot i dont knw what he is dng daily after announcement only he is running form some where, i dont knw whether u will read this, because u r getting the salary without any delay, and i am getting only half salary today and this is not only today because of this loco pilot....

I travelled from ms to ten & back (Tirunelveli) by anantpur16723exp in ha1. On 17oct&29th oct with pnr[protected]&[protected]. There is escalator in 1st platfrom inteṇ which is gooḍ. I have following complaints
1. No escalator for platform 2&3 and no escalator in egmore platformá¹£.2. Only half portion of 2nd platform has lighting.in the other half there is no lighting and platform is obstructed by steel truss for providing...

At st. Thomas mount railway parking. They are not allowing any customer to take their vehicle in between 12 to 4 am. And are rude (Because they are sleeping at that time). Olease take necessary action. And whenever we go there, he speaks rudely about the timimg. None other parking in chennai as said like this about the timing. So please ask the contractor to change the timing or staff behavior fir the benifits of people....

From
K. Vinayagampillai,
Pa (Accounts) to the collector of cuddalore district,
Cuddalore-607 001,
Tamil nadu.

To
The respected concerned railway authorities,
Southern railway.

Respected sir / madam,
In continuation of my complaint no. W/sr/mas/[protected], i respectfully submit that i am working as pa (Accounts) to collector of cuddalore district, cuddalore-607 001. On...

I am a regular passenger from velachery to mylapore to my office for the past 7/8 years. Nearly more than 10 months there is no authorised parking on the north side of the station. Recently parking has come on the south side of the station. But like me it is very difficult in the morning to go & park on the south side then catch the train, on monday i lost my cycle as i kept on the north side of the station. Also a college boy lost his brand...

My aged parents travelled from tirunelveli to chennai on 02/09/2016 in Ananthapuri express.They booked two lower berths well before the travel. At the time of travel TTR made a change in their seats to AC coach upper berths stating that they have opted for upgradation while booking. My parents never knew about the upgradation till he mentioned about it. The form which he used for filling is old and has no option given for upgradation. My...

Tambaram Railway Station reservation counter parking charges are too high just for 30 mints (which is the minimum time for booking ticket) we need to pay RS:10 for the two wheeler's which is very very high and the person who is collecting money is arrogent and rog guy. He convey all the people who asked about the high parking charges like me was getting lot of scolding from him. He conveyed one more information that person who took contracts...

Am G V Pradeep and a senior citizen of our country. I had a confirmed First Class AC Coupe ticket (B5 & B6). My PNR no. was [protected]. I travelled along with my wife and my pet dog from Thalassery (TLY) to Lokmanya Tilak Terminus (LTT) on 16/10/2023. My boarding station was TLY.

In spite of having a valid and confirmed Coupe ticket, one of the staff Mr. Sameer from the Parcel office, at Thalassery railway station did not allow me to travel with my pet in coupe. He said, your ticket is for Cabin and not Coupe. So he insisted me to take my pet in a dog box and put him in a luggage bogie. I showed him the reservation chart, where it is clearly mentioned as Coupe. I requested and pleaded to him that my pet is handicapped and that please don't put him in a luggage bogie. But he was adamant and forced me to book in a luggage bogie. I was mentally tortured and harassed by him.

The reason for booking a Coupe was for my pet. But my pet had to travel in a luggage bogie in spite of having a confirmed Coupe ticket. My wife, myself, and my pet are in mental trauma. And this staff has zero knowledge about pet travel rules and regulations. I wanted you to take strict action on him. Now I am going to appeal to Animal Rights also for the treatment given by this staff.

Please help me.

Yesterday on 13th I have travelled in tejas express the toilet and the coach is so pleasing and on return i have travelled in guruvappan express there is no pantry and there is chilled water and the toilet is unbearable. there is no dustbin and there s no western toilet and the coach is not upto mark and pathetic u have not upgraded the coach so that passengers will feel travelling in local train with facilities neat toilet and dustbin and good pantry that is not there. In tejas express they keep the toilet well maintained and the coach floor they clean why is not there as a common man is asking we are paying for that.

Address: Sri. Madhuranga Nivas F-2 First floor, Old No. 23 New No. 10 Rajagopalan Street, West Mambalam

Sampathkumar ramanan
Aug 22, 2023

I was travelled on 16th august this month the toilet is flour smell and flush is n ot working and not western toilet. Beggars are allowed in reserved compartment begging alarms and passengers are occupied in the toilet making inconvenience to passengers in reserved compartment. in the tiruchy station there is no western toilet and the bad smell in the platform. In tiruchy the platform 2 to 4 is in upstair we should go down and go to platform 2 . The elder suffering artithritis is the worst sufferer and the older people suffer. in the third ac sleeper there is adour smell and there is no western toilet in our coach and the water is not there. Please upgrade the coach so that the citizendoes not suffers Yesterday on 13th we have boarded the guruvaru express there is no pantry and there is no chilled water and the toilet smell is unbearable the coach is not well maintained. why dont u change the outlook of the coach and make toilet well maintained in premium express tejas express toilet are well maintained and the coach is maintained well they clean the floor with phenol which is not there in the normal train so pathetic.

Sampathkumar ramanan
Aug 22, 2023

I was travelled on 16th august this month the toilet is flour smell and flush is n ot working and not western toilet. Beggars are allowed in reserved compartment begging alarms and passengers are occupied in the toilet making inconvenience to passengers in reserved compartment. in the tiruchy station there is no western toilet and the bad smell in the platform. In tiruchy the platform 2 to 4 is in upstair we should go down and go to platform 2 . The elder suffering artithritis is the worst sufferer and the older people suffer. in the third ac sleeper there is adour smell and there is no western toilet in our coach and the water is not there. Please upgrade the coach so that the citizendoes not suffers

S
sampathkumar ramanan
Aug 22, 2023

I was travelled on 16th august this month the toilet is flour smell and flush is n ot working and not western toilet. Beggars are allowed in reserved compartment begging alarms and passengers are occupied in the toilet making inconvenience to passengers in reserved compartment. in the tiruchy station there is no western toilet and the bad smell in the platform. In tiruchy the platform 2 to 4 is in upstair we should go down and go to platform 2 . The elder suffering artithritis is the worst sufferer and the older people suffer. in the third ac sleeper there is adour smell and there is no western toilet in our coach and the water is not there. Please upgrade the coach so that the citizen suffers

There was two trains coming between 9:10 a.m. and 9:30 a.m. (so, 4 trains came) from Tambaram to Beach. But for the past 2-3 weeks, on a daily basis, there is only one train at 9:10 a.m. and another train at 9:35 a.m. This has been very difficult for the passesgers, for two main reasons. It's getting late for us and it's too crowded even in first class. Because of crowd, a woman fell down in Egmore platform recently while getting down from train. Those timings are peak for office goers. So kindly increase the number of trains during those time.

Sir
i. Raju k k a resident of a-14b, nr holy child school, tagore garden extn, new delhi -1100027, here by bring your kind attn theat i travelled through kerala exp from delhi to kerala and back to delhi and i am very sorry to inform you that trains are running extremely late small children and aged peoples are wait at stn 10 -15 hrs for trains and none of the train are running on time. We ha to reach n.Del stn at mid night and due to this raching kerala by 10 to 15 hrs late late. Can you do any permanent solution or to change the time from delhi. Or to cancell this train so that we can travel with any other train which is running timely. Now all are giving importance to vande bharat trains and the poor people travel thr other trains are now neglected.

Tkt -del to chy - dt. 27.06.2023 pnr no [protected] raju kunjukutty reached late by 15 hrs

tkt -cgnr to ndle - dt. 07.07.2023 pnr [protected] no raju kunjukutty late by 5 hrs. Today 12626 will start at 00.30 mid night

Annanur Railway Station Ticket Counter.

Today by 12 noon, there was no ticket issued to Guindy via Chennai Beach from Annanur railway station.

Despite repeated request with the ticket counter pesonnel,
he said, we have to travel via Chennai central only and issued the same only. We are forced to travel via Chennai Central with much hardship.