Southern Railways — wrong information

Dear Sir,
I had one of the worst experience of my life time with southern railways yesterday. I was supposed to travel from podanur( coimbatore) to mangalore by mangalore express (2685). If you see the irctc website the trains running date are mentioned as Tuesday, Thursday and Saturday. But the irony is train starts on Monday 17:00 hours from chennai... so ideally they have to mention the running date as Monday, Wednesday and Friday.
Because of this confusion i booked a ticket from podanur to mangalore on Tuesday thinking that the train will reach podanur on wednesday early morning 00:15 hrs to podanur. But there was no train and i went through severe mental trauma because of this incident.
even now please check this in irctc website. the error is still there..i don't know how many passengers have underwent this confusion..
Is there any possiblity of getting back the ticket money...also can i put a case on southern railways under consumer protection act...i would be grateful if anybody can guide me on this issue...
thanking you
karthik
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Respected Sir

Today I have faced a big problem with suberban train
Yesterday[protected] I buy a train ticket from beach station to Pazhavanthangal cost Rs:12.00
I used that ticket for up and down, , ,
next day morning that is today[protected] I buy a ticket for only UP bec I have a ticket for Down that is yesterday ticket
while i was returning to beach station on 6.00 PM, , the ticket checker ask me for ticket I given the return ticket which i am brought on[protected] but the ticker checker fined me Rs: 261 for without ticket

I am mentioned the details below

Train ticket No:[protected]-03-2009)
Exess Fare Charge Sheet No:831170

I request to give me good solution for this problem that I have faced

Thankyou
Dear sir,

One of my unexpected experience in train. I was waiting for train (6294) in Virudhunagar junction but unfortunately they announced train will be arriving in 1st platform . There we got more tensed since we were standing in 2nd platform and we rushed to the the other platform . While asking the person standing near by, we came to know that the announcement made by a man was wrong and for past one month he used to do that.Moreover his voice is also not clear. Sooner we rushed to the previous platform. Like us many missed the train too. So, please take necessary steps by changing the person or by taking any actions sooner...

with truthfully,
Radhika.

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