[Resolved] Southern Railways — Demurrage | |||
This is regarding the undeclared demurrage imposed by the Southern Railway. I sent my TVS Scooty as parcel from Erode station to Chennai central by Southern Railways on 27-Oct. 2011. I was supposed to take the deliverry on next day (i.e.[protected]. But, due to my tight schedule, I was not able to take the delivery on the next day. But, I could come and take delivery only on Nov. 4, 2011. I was shocked to hear that there was a demurrage of Rs. 1730 imposed for taking the delivery late. But, there was no mention of such a demurrage on the backside of receipt which was generated at the time of booking. When asked, I was told that it was notified on the board which was kept somewhere in the parcel office. Either, the personnel at the booking office has informed of such a demurrage being imposed. As a new user of such a service, how could I know such things? I heard that many users has left their goods, because of huge demurrage being imposed? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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