Spice Jet Airlines — Non return of refund

Spice Jet Airlines — Non return of refund

S Shailendra Kuma Jain from Guwahati, Assam

I got the booking done in the name of Mr NA Seethi on 17 Dec through internet using the SBI online payment gallery. The booking was for Guwahati to Bangalore on 19 Dec 08 & Banglore to Guwahati on 25 Dec 08 I got the booking done using my SBI account No [protected] using internet. The bank branch is Airport Guwahati Branch.In the middle of the transaction, the server got down and the booking was not confirmed. However, my account got debited by Rs 5850/-. The transaction Id given by the bank is IG 04764416. When I checked up from the customer care, the booking was not complete. Perforce, I had to do the booking again using my HDFC Credit card. Now, an amount of Rs 5850/ has been transferred to spicejet from my SBI account. I registered a case with the spicejet through the internet. The case no is 27143/2008. On 19 Dec, when I spoke to the costumer care executive, I was assured that the refund had been processed on 19 Dec 08 and it would take 5 days to get in my account. Till date, I have not received any refund from the spicejet. Moreover, whenever, I contacted the costumer care, they put me on long hold and lastly disconnected the phone. Was this information helpful? No (0) Yes (0)

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POKALA SREEKANTH

from Coimbatore, Tamil Nadu

Spice Jet — Non return of refund

I had purchased, a ticket for my family members (3 ), on-line from Chennai to Hyderabad . Due to change in the program, I had to cancel in advance the ticket and the same is done with their airport office . They gave me a refund coupon for around 60% of fare and asked me to avil the benefit, during next travel. But when I approached for refund or plan for my next trip, they put me in surprise telling that the period is expired and am not entitled for any refund. They never intimated this to me . Atleast in refund voucher they should have mentioned the expiry date . How Can I get the benefit now. Iam totally shaken by this, as Iam loosing almost Rs 6500/-( total ticket value) on account of not trvelling . Can some body help me in getting either refund or Travel voucher for next journey.

mohd ismail

from Jammu, Jammu and Kashmir

case no. SG[protected]

AMIT KUMAR YADAV

from Panipat, Haryana

book date:- 13 july, 2009
confirmation number XZFTAP
tuesday 21 july, 2009 flight SG 224, depat delhi at 12:20 hrs and arrive in srinagar at 13:50 hrs..
MYSELF DEFENCE OFFICER...
I WILL TAKE ACTION AGAINST YOU...
due to emergency, ticket was cancelled on 18july, 2009
but i could not get refund till now..
after friday i will take action against your delay ..
and i letter hasbeen issuing to the court for your delay and also against my compensation also