[Resolved]  Spice Jet Airlines — Payment not received

Dear Sir,

I had booked SpiceJet flight from New Delhi to Kushinagar and Kushinagar to New Delhi for 25th November 2023 travel.

PNR - MC4MMM

I got mail from SpiceJet on 4th November 2023, that both flights got cancelled.

I cancelled my ticket PNR-MC4MMM on 6th November 2023. I waited for 15 days for the refund, but till date there is no refund. When I contacted customer service of SpiceJet, they told me that on 6th November 2023, the refund is credited to my account, but there is no credit amount to my account (Rs 12086). When I contacted bank, they confirmed that there is no transfer from SpiceJet to my account. I have asked SpiceJet to send the transaction details, but they are not responding.

I request your support in getting my refund back to my account as soon as possible.

My contact details-
email - [protected]@gmail.com
Mobile - [protected]

Thanks, and Regards
Sadhana Dudhe