[Resolved]  Spice Jet Airlines — Refund of balance amount against cancelled ticket

Ref- PNR:X5BWDB
Title : Spice Jet
Complaint Id : 8718
Complaint: The issue is: I had booked one Spice Jet Air ticket as under- Reservation Number: X5BWDB Booking Date : 06 March 2006 Guest Name : JASVIRSINGH BUNAIT *This ticket was cancelled well on time and as per their policy, the amount of Rs. 600/- was deducted and the balance amount was kept reserve with them against my wish. *On demanding this balance amount, they have informed me that "We would like to inform you that as mentioned earlier, the amount of Rs.770.00, which was placed in the credit shell, under the above mentioned PNR, has been forfeited by the company" vide their email msg. dated 19th August 2008. *How can they forfeit balance amount lying with them when they have already charged cancellation amt.? *It is good that my case is for only one ticket. if it would have been for more, Spice Jet would have forfeited my huge balance amount. I have my own doubt that "Spice Jet" might have made lot of money like this.
Please take up the matter seriously.
Regards,
(Jasvirsingh Bunait)
Date:[protected]