[Resolved] Spice Jet Airlines — charged extra on ticket

[Resolved] Spice Jet Airlines — charged extra on ticket

P prachiti deshpande from Gurgaon, Haryana

I had booked my ticket for date 28 september 2009 .Due to some reasons I wanted to change the date of ticket from 28 Sept to 8 Nov so I saw rates of tickets on your official website it was Rs 2700 including taxes . I called spicejet toll free number[protected] on 20 Sept. , I was informed by Ms Nisha that I have just to pay Rs 745 as charges for changing the date . On 21 sept i.e. today i went to airport and Ms Aurpita charged me Rs750+Rs529. I checked on 20 sept in evening, in morning of 21 sept and after coming from airport at 12 o'clock the ticket still charges Rs 2700. I am your regular customer and now its your responsibility to give me back those Rs 529 to me. Prachiti Deshpande Date:- 21 september 2009 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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SANTOSH VASANT DHOTRE

from Bengaluru, Karnataka

charged extra on ticket
I had booked my ticket for date 16 february 2010 .when i book my ticket on the ticket THIS IS AN INDIAN ARMY FORCE PERSONAL BOOKING this msg is diplay on the journay date mean on 6 march when i am at the cochin airport the security is prohibited me to enterned in the airport so it is so unconviniant to me and my family I am also a class one officern working along with the maharashtra govt. and that kind of your respons to us is very bad.
If by mistake the booking show that it is an indian army booking so you must ask the identy number or any recognization of identity of indian army but you ask nothing so they charg me on the airport rs 9, 684/- and the amount of first ticket is totaly west so refund my money which is extra charge by you.
I am a regular customer and now its your responsibility to give me back those Rs 6000 to me.

Santosh V.Dhotre
Date:- 15 march 2010