[Resolved]  Spice Jet Airlines — Flight no. SG913 from Jaipur to Ahmedabad (22nd Aug’10)

To,

The Chairman

SpiceJet Ltd.

Dear Sir,

With this email i would like to bring to your kind attention the misbehaviour

done by your staff member with the Passengers and His Holiness Sant Shri

Asaramji Bapu.

The referred incident occured on flight SG913 from Jaipur to Ahmedabad which was

delayed by 3.50 Hrs due to some technical snag.

His Holiness Sant Shri Asaramji Bapu was also travelling in the same flight

along with other passengers. Due to the technical glitch there was a delay in

departure of the flight. For 3.50 Hrs Passengers were stranded within the

aircraft without water or food and neither passengers were being given any

Estimated time of departure. This led to unrest amongst passengers.

Sant Shri tried to calm down the passengers. However limits were crossed when

the Pilot of the said flight came out of the cockpit and misbehaved with His

Holiness. He said objectionable words to the saint and insulted him. When people

protested against the pilot's behaviour, he went back into the cockpit.

This is your company primary responsibility to take care of passengers in the

event of flights getting delayed and provide them with basic neccessities like

water and food. Above all, such incidents of misbehaviour are not something

expected out of reputed Airlines like yours.

We condemn the incident and demand an investigation into the matter and suitable

disciplinary action taken against the erring pilot. Also an apology should be

extended to His Holiness Sant Shri Asaramji Bapu as soon as possible. His

Holiness, Shri Bapuji is a respected Saint of India and is followed by millions

across the world. This Incident has deeply hurt their followers. I on behalf

millions of followers of Bapuji request you to take suitable action and extend

an apology to the revered saint.

Expecting a timely action from your end.

Thanks and Regards
Ajit
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

These Airlines earn their bread and butter becoz of passengers. Passengers are their masters. If the companies behave like this and show carelessness beyond limits then they should be punished.

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