[Resolved] Spice Jet Airlines — rescheduling of flight timing without intimation | |
I had boocked 2 adult tickets on 20 Nov 2010 in spice jet flight no sg502 from bangalore to delhi for 22 Nov 2010 and return flight by SG 501 on 23 Nov 2010 At the time of booking through internet on Spicejet site,the time of departure of flight from Bangalore was mentioned as 0650 hrs,accordingly we reached the airport at checkin counter as 0600 hrs on 22 nov,however we were nt permited to checkin by by the staff on the plea that the flight is to depart at 0625 hrs & therefore we are late.All the request and assertion did not yield any result. The request for putting us in the next flight was said to be possible after we pay the price of ticket prevelent at that point of time which amounted to an addl expenditure of over Rs15000/- stating that our tickets were from defence quota and therefore cannot be rescheduled/cancelled. No intimation was given to me with regards to the change in timing of departure of the flight otherwise we could have reacher 15 minuits earlier.As a result We could not travel to Delhi there by also unable to take the return flight there by loosing the entire amount of Rs 17824/- apart from missing out on the purpose of our trip to Delhi and other related deficulties for no fault of ours. The PNR no was C6URLC May I REQUEST FOR ATLEAST THE REFUND OF THE AMOUNT for the return ticket. -COL SANJAY SHARMA Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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