[Resolved]  Spice Jet Airlines — rescheduling of flight timing without intimation

I had boocked 2 adult tickets on 20 Nov 2010 in spice jet flight no sg502 from bangalore to delhi for 22 Nov 2010 and return flight by SG 501 on 23 Nov 2010
At the time of booking through internet on Spicejet site,the time of departure of flight from Bangalore was mentioned as 0650 hrs,accordingly we reached the airport at checkin counter as 0600 hrs on 22 nov,however we were nt permited to checkin by by the staff on the plea that the flight is to depart at 0625 hrs & therefore we are late.All the request and assertion did not yield any result.
The request for putting us in the next flight was said to be possible after we pay the price of ticket prevelent at that point of time which amounted to an addl expenditure of over Rs15000/- stating that our tickets were from defence quota and therefore cannot be rescheduled/cancelled.
No intimation was given to me with regards to the change in timing of departure of the flight otherwise we could have reacher 15 minuits earlier.As a result We could not travel to Delhi there by also unable to take the return flight there by loosing the entire amount of Rs 17824/- apart from missing out on the purpose of our trip to Delhi and other related deficulties for no fault of ours.
The PNR no was C6URLC
May I REQUEST FOR ATLEAST THE REFUND OF THE AMOUNT for the return ticket.
-COL SANJAY SHARMA
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3431
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information