[Resolved]  Spice Jet Airlines — WRONG FARE CHARGED

DEAR SIR/MADAM

FIRST OF ALL CONGRATS FOR THE 3RD ANNIVERSARY TO YOUR TEAM...

SECONDLY I M VERY DIS HEARTED, I ALWAYS FLY FROM SPICEJET, MY ALL FAMILY FLY FROM SPICEJET.

I HAVE ATTACHED MY TICKET WITH MY MAIL PNR NO IS SDSVLE

THIS IS TO INFORM YOU, THAT I MADE A BOOKING ON 24TH MAY FROM YOUR SITE DELHI TO CHENNAI WITH BASIC FARE 699.00

THE FARE WAS ZERO ON 22ND OF MAY 23RD OF MAY AND WHEN I MADE MY PLAN THE FARE WAS 699.00 ON 24TH. I ACCEPTED, I CALLED CUSTOMER CARE EXCECUTIVE, SHE ALSO SAID THAT ZERO FARE OR RS3 FARE IS NOT AVAILABLE IN SEPT 2008. SO THERE WAS NO OPTION LEFT, I BOOKED MY TICKET WITH 2 PASSENGERS AND 1 INFANT WITH FARE 699.00, AND TODAY AGAIN FARE IS RS 3 ON 8TH SEPT 2008 . I BOOKED MY TICKET 4 MONTHS PRIOR FROM DEPARTURE, AND THIS IS THE BENIFIT WHICH I GOT TO BOOK EARLY AND SAVE EARLY ...I CALLED AGAIN TODAY TO YOUR EXECUTIVE, HE ALSO SAID THAT FARES ARE DYNAMIC, THERE CAN BE CHANGES ANY TIME, WHAT AN ANSWER? WOW...I PAID 1400 RS MORE FOR THE SAME FLIEGHT ON THE SAME DAY...IS THIS THE WAY TO MAKE CUSTOMERS...BUT BEFORE THIS I ALWAYS PREFERD SPICEJET AND ADVERTISED FOR SPICEJET THAT GO IN SPICEJET ALWAYS, AND FOR ME WHAT I GOT A REWARD OF RS 1398.00 TO BOOK EARLY TICKETS PAY MORE, ...(BOOK EARLY PAY MORE)

I REQUEST YOU TO REFUND BACK MY EXCESS FARE ...AT YOUR EARLIEST

THANKING YOU

AJAY MAKHIJA
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AMRITSAR