[Resolved]  Spice Jet Airlines — trying to submit complaint their email id [protected]@spicejet.com not working/e-mail

Hello,

The flight SG-46 of Spicejet on 12th June'2011 from Kathmandu to Delhi to got cancelled. We understand we are flying through budget airlines but the alternative hotel stay provided late at night was well below anybodies standard.The area was unsecure and one of the Red Light area of Kathmandu.Later we come to know that your staff was staying in Hotel Crown Plaza one of the Five Star Hotel.In think for spicejet their customers are less educated or below standard as compare to their staff.How can budget airline staff can stay in five star & customer cannot???
The flight charges as compare to IT flights was just of Rs2000 difference.People were travel with their family and it was a horrible & nightmare for all o[censored]s.Hope these hotels were approved by your company and must be aware of the location and standard of the hotels provided for the passengers after cancellations.

Kindly clarify your stand for the same which was unexpectable and horrifying for all the passengers traveling.

Thanks & Best Regards,

Ravi Sharma(AGM-Sales)
[protected]