[Resolved]  Spice Jet Airlines — excess baggage charges after false promise

Spice Jet — False promise

To,
Spice Jet

Bangalore

Sub- Issue regarding Booking HQ5ZDT SG 343


Dear Sir/madam,

This is with reference to Flight SG343 (Jaipur-Bangalore) Feb18th 2008.

I have booked the above ticket under your offer which was b/w 19-20th Jan 2008 .I was promised that one ticket amount will refunded to my credit card after the booking for two passengers .This info was given by call centre people .I have called the customer care to know the refund status and came to know that I am not entitled to get any discount or can not make any changes in the booking.

Even the time of booking the pop up was showing that I can not reschedule and cancel the booking under this scheme which clearly shows that I come under your offer.

So many times called and unable to reach you because of all lines were busy (Can give my bill which shows, holding more that 10 minutes) .

Request you to please look into the matter and reverse the amount or please cancel my booking and refund full amount without any cancellation charges.

All this clearly shows the financial costs suffered by me and depression faced by me.

I hope you will not put me into a situation where I will have to seek alternate measures, including legal an media resources.

I look forward to you for resolving this issue immediately.


Yours sincerely
Sandeep Bansal
Anriya Dwelington

4005 Rmv second stage Dollars colony Bangalore-560094

Mob:[protected]

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Cricket on your

Spice Jet — e-ticketting and excessive charges

I HAD FILLED A WRITTEN COMPLAIN AGAINST THE MALAPRACTICES DONE BY THE ABOVE AIRLINES AT AIRPORT OF DELHI AND WITH THE STATION MANAGER, AFTER THE HEATED EXCHANGE OF WORDS MY TICKET ORIGANLY CANCELLED ON 24.1.09 INSTEAD ON THE DATE OF THE BOOKING AND COVERSASTION ALSO THEY REFUND THE AMOUNT AGAINST THEIR POLICY . I HAVE GIVEN SUFFICIENT TIME TO THEM TO COME CLEAN BUT NOPROPER ANSWER FROM THEM

On November 2009, I booked a ticket on line from New Delhi to Chennai. I had used my friends credit card to pay the ticket. Unfortunately it was not vialble due to 2nd persons credit card. But the problem is the amount was deducted amounting US $ 92.92. (INR 4, 604.00) excluding other bank charges. The charege was made in your Gorgaon (Haryana) office and the reference number is 730.

The amount has been charged by your airlines. I would very much appreciate you and your good office would help me to get my money back.

Card holders name: Md. Altaf Hossain.
Me myself and my families are the regular custome of your Airlines. We have trust on your airlines and staffs.

Should you need any other information please email me.

Thank you.

change designation

My PNR is S51ZPF From Mumbai to Hubli. but Company is change this in to Mumbai to Belgaum .this is imcomfert for me. please check this as soon as poosible