| Address: | Prakasam, Andhra Pradesh |
Hi,
It is my painful experience forced me to lodge a complaint against Spicejet. I have booked a ticket for catching up a flight to Chennai which is scheduled for 5.50 a.m on 22nd April, 2010. And reported at counter 30 minutes before after screening my baggage. I appreciate y our punctuality for closing the counter well in time. Even after reaching the counter 30 minutes before. The counter person replied in harsh tone "Counter got closed". I begged for check in as I am in time at reporting even the security clearance also not got over. I was surprised with the reply given the ticket counter person. Do you have any proofs that you are reporting at time.
Where the last passenger reporting time 5.31 a.m and I approached at 5.25 a.m at counter.
Even not bothered to addressing my issue to his supervisors. So, I requested him up to 5.30 a.m for check in. Then I have asked for a complaint book to put down my pen. As usual reluctant give the same, with repeated pleadings I got the same for lodging a complaint.
COMPLAINT NUMBER: 2056
I really appreciate timings but when I am on time why should they rejected my check-in. In my past experience even flight got delayed for hours of time I never raised my voice for the inconvenience. But today I am well in time just before 30 minutes. And experienced a un-civilized experience with staff by a respected airlines.
One experience forced me to write a bad experience about spicejet. Will address the same with all employees in my company. Was this information helpful? | 
Gentleman’s.
My name is Ravikumar Ankani I international traveler and I use to travel in Spice jet flights frequently from Hyderabad to Visakhapatnam on 14th I faced unconvinced at Visakhapatnam airport, and also before on 19th April at Hyderabad airport for my luggage so I would like to complain against this issues please advise me where I can lodge the issue ? or let me know the right place to complain for my grievances