[Resolved]  Spice Jet Airways — Money charged without issue of ticket

Address:

Ahmedabad, Gujarat

Hi,

I had tried to book my return ticket from Ahmedabad to Delhi from SpiceJet website. Everything was working smoothly and on the website I was asked to make a payment of Rs. 6403 for the return ticket, which I proceeded to pay through Netbanking. After the transaction was completed and I was charged money from my account, the webpage displayed the message that ticked cannot be issued as the prices have changed.
If that was the case then why was money from my account debited. It's probably the only e-commerce website that I have seen has this problem.
The spice jet customer service as usual had the same answer. Sir, we can not do anything about it... the money will be reverted in 48 to 72 working hours.
My problem is that why they create problems for their customers and then do not even solve their problems.

After the worst track record for spice jet in delayed departures... they somehow manage to find new ways to trouble customers.