[Resolved]  Spice Jet Airways — Complaint regarding being charged on a failed internet banking transaction

Respected Sir/Madam,

I have done 2 transactions from spicejet website on 10-June-2009 (through citibank debit card). But when I have cross checked with citibank I found that there were 3 transactions done from spicejet. Please rectify how and who have done the 3rd transaction.
Transactions that I have done are:

Confirmation Number: I6SWAN Amount: 3980
Confirmation Number: Q6QTLV Amount: 6920
[protected][protected]---- Amount: 5190 [I am not aware of this transaction]

I have informed about the same problem to SpiceJet through email and got response that they will investigate and resolve the complain within 24hr. It's almost 48 hrs now and I am yet to hear anything from spicejet. I also tried contacting spicejet on [protected], [protected] and, [protected] but no one picked the phone.

Looking forward for quick action. Thank You.

Yours Faithfully,
Shouvik Guha

About the attachment: The failed transaction has been attached along this complain,