[Resolved]  Spice Telecom — GPRS

Address:Gulbarga, Karnataka

Dear sir,


my name is md asif my mobile number is [protected]...

i m using spcie sim from last 4 years.

my complaint is that i m using GPRS from last 5 month back now a days i m not

using the GPRS. cos of the spice service provider detecting my money with out

asking me now i deactive the GPRS also but still they are detecting my money.

i went to spice outlet also they they ll check and deactive the other things what the

service is active but they did not deactive. a log a call to spice customer care so

many time but no responce from there also..i dont know what they are doing there.

if they are providing the service mean what they are not resolving my number..


hope this ll resolve

my mail id is [protected]@yahoo.com

thanks

md asif
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Spice — Spice telecom

The worst mobile service provider.They are the cheaters.Network will be down most of the time.But they will cut the money regularly.They have unprofessional untrained customer care executive with very poor communication skills.Never ever take a connection with spice.
The worst spice mobile service provider in the area of mysore (Karnataka).I called many times to rectify the problems sine from lost two years whenever i called the customer supporters staff they are telling the repetitive statements, We are in the process o[censored]p gradation,

SPice stands for ever never up gradation

they are the cheaters.Network will be down most of the time.But they will cut the money regularly.They have unprofessional untrained customer care executive with very poor communication skills.Never ever take a connection with spice. I strongly suggested to handover to someone who is takes the responsibility to make a good service to the people.
Conserned to whom so ever,
I, Bejoy Raju, my no: is [protected] and i have Activated GPRS zero rental plan but couldn’t receive it so the call center staff have given me the manual setting but after that also I was not able to brose the error which is been showing is “Connection not available” well I have explained all my problems correctly but I was helpless not getting the GPRS connection few of the staff like Sunith & Madeve was not at all helpful they simply put me on hold and no response this complaint was given for past 4days please take this complaint seriously please reply me what have been done .
Regards
BEJOY RAJU{Bangalore}
[protected]

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    BANGALORE
    Karnataka
    India
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