[Resolved]  Sri Ambiram Indane Gas Agency — Forcing to purchase the stove

Address:Tamil Nadu

Some action need to be taken against this agency.
They dont give the gas connection, if we dont purchase the stove from them. Even i called up police for this issue. Infront of the police, they promised that they will be giving the connection. But they are dragging the process for more than 45 days. everytime when i visit, they are asking for some new document and delaying. If we call also they wont respond properly. And for everything they are asking me to come in person. I have visited more than 10 times in these 45 days.

Another worst thing is, they illtreat the customers. they are scolding / using bad words to the people who doesn't know Tamil.

What i heard from other customers is, they dont deliver the cylinder at door step. They are forcing the customer to come and collect it from their godown.
If anyone knows the higher officials of Indane, pls share the contact info.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indane Gas — Forced to purchase a stove

Hi Sir,

I have applied for an Indane connection and I got the letter from them that I can come and colect my indane gas conection by paying the money. But the dealer forced me to take the stove also and he told that he will not give conection if we dont take the stove.
Yes, the people seated over there illtreat the customers badly. When you call them they will ask you to come over. Once you go, you have to wait in queue for long time and when your turn comes. They would say this paper is not there or this information is missing and ask you to come again !! I have seen this, people had brought their cylinders for some transfer and they were asked to do something else after all the wait and poor guys has to carry the cylinders back home ( they said they have made all the necessary enquiries before coming and they were asked to get the cylinders ).

The service is pathetic. Raised a complaint to Indane customer care. but even that sucks big time.
they are not responding properly

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Tamil Nadu
    India
    File a Complaint