[Resolved]  ST Couriers — Very poor service and irresponsible support

Address:

Virudhunagar, Tamil Nadu

ST Courier AWB No :[protected]

A courier has been booked from Sivakasi to Bangalore on[protected]. Today is[protected] and I didn't receive it yet. When I checked the status online, it shows "Madurai to Bangalore - In Transit". When I called up Bangalore Operations Manager, he is telling that they didn't receive the courier yet from Madurai so he can't help it. He asked me to call up Madurai office to know the status. I asked him why can't he call up his counterpart in Madurai and check the status. He informed me that he won't get proper response if he enquires. If the branch operations manager itself won't get a proper response from a branch office, then think about normal people.

This is the worst courier service I have ever heard. The important documents were sent and I need to submit those documents here before[protected].

They don't do delivery on time and also no one is there to take up the responsibility. Don't think about their customer support team, they will never pick up the calls. I have called up more than 7 numbers to get this irresponsible answers.

Please raise a complaint against them.

Thanks.