[Resolved]  Star Cj Alive — FAILURE TO CREDIT AMOUNT TO ACCOUNT

Dear Sir,
I had purchased one SONY ERICSSON MOBILE- CEDAR form STAR CJ LIVE and i made the payment through axis bank credit card. I made the payment on time and i received my product on 24th of july'11. When i checked the whole package i found that i did not get the 2GB MEMORY CARD along with the product which was to be given free of cost to me along with other gifts. However i received other free items. Immediately i contacted the customer care and those people told me that the solution is crediting my star cj account with Rs 200( approx value of the memory card). He said me that i can use this rs 200 along with the discount vouchers which they have given along with the products when i make the next purchase within the prescribed time limit.
Few days back(around 25th of september) i saw one offer of jewellery item and i wanted to purchase that item using my rs 200 and my discount voucher of Rs 150/-. When i tried to place the order i was informed that i cannot place the order using both the account balance and the discount card simultaneously. I told them that it was informed to my by your people that i can use it simultaneously earlier when i made complaint regarding this.
Next the customer care person told me that i cannot use my Rs 200 account balance as it is not credited to my account id and they have registered the complaint and will report within 48 hours and then i can place the order for the same item.
Till date i have not got any call from starcj live customer care persons and the offer is also withdrawn from the list.
Sir please help me in this regard and arrange for the remedy. Either the company should give me my free memory card or they should allow me to use it along with the discount vouchers for the product which i want to buy.
The product which i want to buy is worth 1600/-. I am ready to pay 1250/- for the same.
Please do the needful.
Thanks and Regards,
Ajay Kumar manav.
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