Star Cj — non receipt of payment of cancelled order | |||
Dear sir/mam this is to inform that i purchased one samsung rv 409 laptop from star cj and made the payment online through credit card but i cancelled the order and ordered another laptop and i sent back the cancelled order on 30th of aug 2011. then after they said that they take 7 to 10 working days of returning back the payment but till date i had not received back any payment i am calling everyday to their customer care but their is no proper response from their side i called them at least 6 to 7 times in 3 days but everytime they say that my complain is under process and i wil get the feedbak i registered my complain on 12th of sept and still there is no response but still 3 days after there is no response from their side my instalment will be charged on 17th of september and i wil not be paying that and i will claim the amount from your company with interest as i had returned the product without receiving it and they have also received it back but you have not returned my payment of credit card. please note that i already also had purchased two more products from your side only and i had to make instalment payment for those also so i wil not be paying this third payment of cancelled order which i wil take action against you if not paid back before 17th of september please take strict action as soon as possible Brijesh behl [protected],[protected] [protected]@yahoo.com Was this information helpful? | |||
2 Comments | |||
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Hi Brijesh, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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