[Resolved] Star Cj — not delivered 1 product | |||
hi sir i am jigar vaghela i buy 2 lotto shoes by online payment at rupees 1730. at 20 march. but they delivered only 1 Quantity of lotto shoes. THEN AT 24 TH MARCH I COMPLAIN TO AT THEIR CONSUMER. FROM 24TH MARCH TO 27 APRIL I COMPLAIN TO THEIR ABOUT 20-22 TIME . BUT THEY CANT SOLVE MY PROBLEM. SO PLEASE HELP ME TO GET MY MONEY BACK AND CLOSE THE STAR CJ PROGRAM. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
We apologize for the inconvenience. Your case is being reviewed by our Service Quality team. Kindly e-mail the following details to [protected]@starcj.com so our customer care can contact you, to resolve your issue at the earliest:
1.Order no.
2.Contact number
3.Address
Kind Regards,
We apologize for the inconvenience. Your case is being reviewed by our Service Quality team. Kindly e-mail the following details to [protected]@starcj.com so our customer care can contact you, to resolve your issue at the earliest:
1.Order no.
2.Contact number
3.Address
Kind Regards,
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Star CJ — Not given the product and charged the amount
I have bought a Samsung Microven from Star CJ for an amount of 10900 having order id no. [protected] on 23rd of March 2012 but on 10th April 2012 I have to forcefully cancel the product due to the reason that the customer care officer of Star CJ Mr. Areef told me that it will took another 10 more working days to get the product deliver to my address without giving me any valid reason for its delay. When i ask him to forward the call to a senior supervisor he just denied to forward it by saying that no one is available and then just cancel my product.I think if this is the way of Star CJ company to deal with customers then it is not far when this company will be out from the market.
Still now I havent get any confirmation of the cancelation of my product and then haven't told me when the money will be reverted back to me. I am in delima as what to do.
Please help me in this regard.
Regards
Probhat Kr .Paul