[Resolved]  Star Cj — sell of mobile which is not upto the mark as specified in starcj advertisment

Address:

New Delhi, Delhi

Starcj, which is known for its best marketing values instead of Home shop 18 bearing this in mind I have purchased a Karbonn A1 mobile wide Order no [protected] & Invoice no[protected] through M/s MNM Trading Solutions Private Limited (Franchisee of Star CJ Network India Private Limited) Village Sampka-Jamalpur, Pataudi Road, Teshsil – Patudi, Gurgaon, Haryana, Pin – 123503, Ph[protected]. Dated on 21/06/2012 I have received my mobile through courier . With grate hope and joy I have opened mobile packet and started to operate it but all of my happiness evaporate to see that there is no FM radio and camera still as shown on TV AD,battery life is lost with in 1 hrs. not working up to the mark like ghostly and blurring pictures , typing work in vertical position is very difficult so I have visited to Karbonn mobile service centre dated on 28/06/2012 and shown these problems. They took away my phone and dated on 02/07/2012 I have received back. My new mobile become too much scratchy by these service personals and nothing to be done by them all of the problem as already persisting in are to be continue. When I complaint about them they are said why you purchased this. This is a bakwas mobile so our company sale it through starcj and the problem of scratches you have given us for repair so these things are common.
Tell me what is my fault and what I can do now. I still hope you can understand my problem and replace my that particular faulty mobile phone or refund back my money.

Ramesh Kumar Singh
D-38, Palika Niketan,
R.K.Ashram Marg,
New Delhi – 110001
Phone : [protected]