[Resolved]  Star Health And Allied Insurance Co. Ltd / Optima — reimbursement not received

Dear Sir,
It is to be brought to your kind notice that I have taken the policy from your co. bearing policy no P/161100/01/2010/002404 having claim no 016526 to your concerned office to Mr Anshul Lamba who works in civil lines (Delhi) 3 months before but till date i didn't got proper revert from your side
My claim amt is around 4000/-and i have given all the original documents to Mr Lamba each time he says you will get the claim in next week or after 2 days but till date i am with empty hands
I was very much harrased mently and physically both and i don't know what to do
He finally told me that Mr Rajiv Jain (Area office- claim) says to told to client we will not give him the claim and do whatever he can do If he want to lodge the complaint in chennai he is free to lodge the claim
Is this the way to talk with the client
Hope to hear from your side soon

regards
Sanjay gupta
[protected]