State Bank Of Hyderabad Mylargadda Branch — Saying service charges for bank charges

This is not exactly a compliant nor suggestion but it is some sort of agony and dissopointment regardign the functioning of the bank and the attituded of the employees in SBH, Mylargadda Branch Hyderabad.
A few years back the bank people used to tell loudly that one need not come to the same branch for withdrawals nor for deposits . They can deposit any amount from any branch and any part of the country. But now the employees or not getting the pass book update unless we pay Rs.`10 if the account is in some other branch. They even chargeing some amounts for deposit or withdrawl if the cheque or deposite is to be made for some other branch which is exactly contradition to what they say earlier. If the deling between different banks we can understand if it for the same bank such charges should not leaved on the customers otherwise what is the purpose of core banking

Thanking you

Yours sincerely

N.Ramakrishna Rao