State Bank of India [SBI] Complaints & Reviews

hello sir my name is mahesh yadlapati i have sbi account int tenali main branch i.e account no [protected].i went to hyderabad on 28th october 2008 and i went to near by sbi atm's and they r not working . so i kept my sbi atm card in icici bank atm located in srinagar colony, hyderabad and operated it to get amount of rs5000, but i got a receipt that the transaction has been cancelled .Then i went sbi atm (located at srnagar ) and withdraw rs5000 from my account then i noticed that rs5020 have already been ith drawed from my account then i called customer care service .They told me that the amount will be added with in 24 hous otherwise complaint it to your bank manager.So i gave written complaint to chief manager on30th october .From then onwards iam going daily tobank to know when wiil be my money will be back, but the employers did not react to my complaint .Then igave complaint through net.But there is noresponse.One day i went to bank and noticed that manager has een transfered.Then asked the new manager about my comlaint she verified and told that no complaint has been received as there is no letter.So i gave another written complaint in december 2nd week but there is no responhello sir my name is mahesh yadlapati i have sbi account int tenali main branch i.e account no [protected].i went to hyderabad on 28th october 2008 and i went to near by sbi atm's and they r not working . so i kept my sbi atm card in icici bank atm located in srinagar colony, hyderabad and operated it to get amount of rs5000, but i got a receipt that the transaction has been cancelled .Then i went sbi atm (located at srnagar ) and withdraw rs5000 from my account then i noticed that rs5020 have already been ith drawed from my account then i called customer care service .They told me that the amount will be added with in 24 hous otherwise complaint it to your bank manager.So i gave written complaint to chief manager on30th october .From then onwards iam going daily tobank to know when wiil be my money will be back, but the employers did not react to my complaint .Then igave complaint through net.But there is noresponse.One day i went to bank and noticed that manager has een transfered.Then asked the new manager about my comlaint she verified and told that no complaint has been received as there is no letter.So i gave another written complaint in december 2nd week but there is no se .There is no proper response from staff .This is my 4th complaint letter nobody is telling wether my money will be back or not.plz help from thi situation .Thanks for studying my full complaint

Dear Sir,
My SBI ATM Card is not able to withdraw money. It gives the slip saying Response Code 070, unable to p[protected]rocess. However, it gives the balance statement slip. My card no. is[protected]. Pls give suggestions what to do.

thanx
Shailu...

To,
Mr. Rajeev Agarwal.
Lawers Inc.
Advocates & Solicitors.
205, Vardhaman Tower,
D-14, PVR Central Market,
Prashant Vihar, Delhi-110085.
Chamber: Y-57 & 58 Civil Wings,
Delhi- 110054.

Dear Mr. Rajeev Agarwal, reference to your letter (Ref.:QL_150_091208_5009) (Dated: 9-Dec-08) regarding the demand notice- SBI Card Account No[protected]. & reference...

Dear sir,
My account no SBI is [protected](Sector 7 chandigarh).Yesterday i withdrew 3000 from fourbanglow versova branch on dated 09/01/2008 ..But unfortunately the notes of 500 were rejected by the shop on account of the reason that same is duplicate.I am at loss on account of the same.
If this is the state of govt run banks than how can we trust the financila sytem.Need a throgh checking of the same and a satisfactory reply from the concern

Regards
sangeeta bhatia
[protected]@rediffmail.com

1..I am Arvind Kumar Sharma and I have a joint account with my wife at SBI Subathu. The account No is [protected]. On 23 Dec 2008 at SBI ATM at Sect 6, Dwaka, New Delhi (uner SBI Nangal Raya) I tried to withdraw Rs.20, 000/- but the ATM was not working and no money came out. I had two attempts. On 24 Dec 2008 when I withdrew Rs.20, 000/- from SBI ATM at Gopinath Bazar, Delhi Cantt I noticed that two entried of Rs.20, 000/- each has been debited in my account there Rs.40, 000/- has wrongly been debited.

2. I tried to contract SBI Mangaer Nanga Raya on 26 Dec 08 and also contracted SBI Subathu, the whome branch and also sent a fax message of complaint. But no one has helped me out my Rs.40, 000/- has not been refunded so far. Please advice and help in this matter at the earliest.

from Balwinder Singh <[protected]@gmail.com>
to feedback.[protected]@ge.com
date Tue, Dec 9, 2008 at 8:49 PM
subject Card No [protected]
mailed-by gmail.com

hide details 12/9/08


Reply


Dear In charge

I Balwinder Singh holding the above said card for atleast 3 years.
During the last 3 years Though I was not using the card even then I was never asked to pay any amount like annual fee charges.

During the last month when I used the card for the first time, an amount like Rs 872
is debited to my account and an additional charge of Rs 500 is levied on my account as I have overdrew the Limit which overdrew due to the debit of so called Annual Fees.

At the time of applying the card Executive informed me that it a life time free card and the limit will increase with the usage and i will never be charged any kind of annual fees.


When I called the Executive ( Mr Ashish) with my concerns he conveyed that during the past period Annual fees was automatically waived under some schemes without sending any information back to me.

Pls Clarify, if Annual fees can be waived without any transction then why not when i have started using the Card????????????

In view of the above pls reverse the annual fee and Limit overdrew charges under intimation.

Regards
Balwinder
Reply

Forward


Balwinder Singh
to feedback.gesbi

show details 12/27/08 (7 days ago)


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I have not recd any response to the earlier mail and also have not recd my Card Statement though it it been smsed me that it has been dispatched.

I have dropped cheque No 708993 amounting Rs 12000/- on 25/12/2008.

update Please.

Rgds
Balwinder
- Show quoted text -




[protected] Forwarded message[protected]
From: Balwinder Singh <[protected]@gmail.com>
Date: Tue, Dec 9, 2008 at 8:49 PM
Subject: Card No [protected]
To: feedback.[protected]@ge.com


Dear In charge

I Balwinder Singh holding the above said card for atleast 3 years.
During the last 3 years Though I was not using the card even then I was never asked to pay any amount like annual fee charges.

During the last month when I used the card for the first time, an amount like Rs 872
is debited to my account and an additional charge of Rs 500 is levied on my account as I have overdrew the Limit which overdrew due to the debit of so called Annual Fees.

At the time of applying the card Executive informed me that it a life time free card and the limit will increase with the usage and i will never be charged any kind of annual fees.


When I called the Executive ( Mr Ashish) with my concerns he conveyed that during the past period Annual fees was automatically waived under some schemes without sending any information back to me.

Pls Clarify, if Annual fees can be waived without any transction then why not when i have started using the Card????????????

In view of the above pls reverse the annual fee and Limit overdrew charges under intimation.

Regards
Balwinder



--
Regards
Balwinder
Reply

Forward


Balwinder Singh
to feedback.gesbi

show details 12/30/08 (3 days ago)


Reply


REminder

[protected] Forwarded message[protected]
From: Balwinder Singh <[protected]@gmail.com>
Date: Tue, Dec 9, 2008 at 8:49 PM
Subject: Card No [protected]
To: feedback.[protected]@ge.com


- Show quoted text -
Dear In charge

I Balwinder Singh holding the above said card for atleast 3 years.
During the last 3 years Though I was not using the card even then I was never asked to pay any amount like annual fee charges.

During the last month when I used the card for the first time, an amount like Rs 872
is debited to my account and an additional charge of Rs 500 is levied on my account as I have overdrew the Limit which overdrew due to the debit of so called Annual Fees.

At the time of applying the card Executive informed me that it a life time free card and the limit will increase with the usage and i will never be charged any kind of annual fees.


When I called the Executive ( Mr Ashish) with my concerns he conveyed that during the past period Annual fees was automatically waived under some schemes without sending any information back to me.

Pls Clarify, if Annual fees can be waived without any transction then why not when i have started using the Card????????????

In view of the above pls reverse the annual fee and Limit overdrew charges under intimation.

Regards
Balwinder



--
Regards
Balwinder
Reply

Forward


Balwinder Singh
to pahredar, feedback.gesbi

show details 3:43 PM (15 minutes ago)


Reply


Instead of getting any reply back to me. I received a call from the executive based in Delhi.

He confirmed that the total outstanding on my account was Rs 12000/- which is already been received

But he has stopped my card reason better known to him.

What I have concluded out of this is "SBI Card division do not even require to take any consent and is not required to give any information back to customer to whom they have called on numerous occasions for the usage of card. It is like a trap in which they want to make maximum gain by squezzing customers money.

I have marked this mail to Pahredar to intervene that how can SBI Card close my card without giving any information or reason for stoppage of Card.


Balwinder
[protected]

[protected] Forwarded message[protected]
From: Balwinder Singh <[protected]@gmail.com>
Date: Tue, Dec 9, 2008 at 8:49 PM
Subject: Card No [protected]
To: feedback.[protected]@ge.com


- Show quoted text -
Dear In charge

I Balwinder Singh holding the above said card for atleast 3 years.
During the last 3 years Though I was not using the card even then I was never asked to pay any amount like annual fee charges.

During the last month when I used the card for the first time, an amount like Rs 872
is debited to my account and an additional charge of Rs 500 is levied on my account as I have overdrew the Limit which overdrew due to the debit of so called Annual Fees.

At the time of applying the card Executive informed me that it a life time free card and the limit will increase with the usage and i will never be charged any kind of annual fees.


When I called the Executive ( Mr Ashish) with my concerns he conveyed that during the past period Annual fees was automatically waived under some schemes without sending any information back to me.

Pls Clarify, if Annual fees can be waived without any transction then why not when i have started using the Card????????????

In view of the above pls reverse the annual fee and Limit overdrew charges under intimation.

Regards
Balwinder



--
Regards
Balwinder

Sir/Madam,
I have a PPF Account with State Bank of India, AE Market Branch, Salt Lake, Kolkata-700 064. In September, 2007 I have Deposited Rs. 25, 000.00 (Rupees Twenty Five Thousand) only in my PPF Account by a cheque. After a year later I found that there was no deposit in my PPF Account. So when I made contact with the official, he handed me over an invalid (1 year back dated) Bankers' Cheque. Therefore I could not deposit that in my account. After this incedence I wrote TWO letter to SBI, AE Market Branch and SBI Regional Office Kolkata. Till today, i.e., 9th January, 2009, I did not receive any payment from SBI. In this situation I am feeling insecure for my money.
Now, I want to get refund my principal amount and interest amount which I have lost due to neglegency. Also I want to get compensession for this harrashment.
Thanking You.
Yours Faithfully,
Amit Kumar Biswas
AC-189, Salt Lake City
Sector-I, Kolkata-700 064

I am getting any feed back about how to redeem my reward points. Can you please guide me on this .
Your Toll Free no. don't give any acces to ask about reward point.


Regards,
Shantimoy Dey

SIr,
My brother passed SBI clerk examination Written test and Interview (under recruitment of 20000 clerk from Delhi Circle). My brother use -11 lens on his eyes After medical check up i went with report to medical officer he said that i am unfit i don't approved that candidate who wear below -8 glass & u don't come in General and Low vision category. I want to know that in which category can i apply. Pl contact me [protected] (Pramod).

sir,
i dropped cheque no.50231 of sbi, anna nagar, chennai-40 dated 18/12/2008 towards credit card bill payment of Rs.1878/-on 18/12/2008 itself and the same was encashed on 20/12/2008. I could not get my passbook updated immediatley.Ever since 21st Dec, I have been repeatedly getting calls from collection agents of sbi credit card asking me to pay the dues immediately.Initially i said i had not updated the passbook. then after 2 days i gave them the cheque no and date. i also told them my account has been debited for the said amount, In spite of all this, till today every day morning at 8 o'clock and again at 6 in the evening i am getting calls, they are not ready to verify the records. like parrots they are repeating the same message, I am sick and tired of them. I request you to stop them from calling me at once. Otherwise i will simply cut the card and drop it in the box. I will not be a sbi subscriber anymore,

Hi,

I am using one SBI CC for more than 2 years. The CC no is [protected].

I paid a UDC charge in Hyderabad Airport on 24/08/2008 of Rs. 375. SBI treat this as a cash withdrawal from ATM and charge me Rs.250. It's reflected in my Sept statement and I called SBI CC on 15/16 Sept. According to SBI CC this is wrongly charge and it will back in the next statement. The complain no is[protected]. As per his suggestion I paid rest of the amount. But in the next statement you didn't do that.

On 7 October I called your CC again. First time they said that any fees at airport is treated as ATM withdrawal and it is mentioned in the welcome kid. I checked back the welcome kid and nothing found. Again I called your CC then she said this is wrongly charge by us, fax a letter on that to get back the amount.

I have cancelled my card and paid all amont except that wrongly credited ATM fees. But the SBI credit card keep on sending me bill and charge late fee non payament etc. I dont know how to deal with this people.

On 7th January 2009 I again called the CC and aske them for clarification. The CC replied that it is a fault of Hyderabad Airport and they swipe you card in a wrong machine. SBI is not responsible for that.

In the rule of SBI card if a withdraw any amount I have to enter my ATM pin and in this case I never enter any ATM pin. Without entering the ATM pin how a bank charge ATM withdrawal, I have doubt on the security system of SBI also.

Can any people help me to deal with this people.

I have send 3 emails to them and didn't get any written reply. The Cse Id is 'CaseID=[protected]' . It is auto generated case id..

Thanks,
Soumen

SIR,
SARATHRAGAVAN V R from dharmapuri (dt) tamilnadu, i have SB A/C [protected] (HARUR -BR- 0997) I GOT CHEQUE BOOK FROM BANK one till now havings the same book but the bank debits Rs60/= from Dt 15/11/08, but the first cheque book is free, i went to bank meet officer not respond answer pls. give details sir .

Dear Sir
i Have forgeten my ATM Card PIN Number.Pl send my E-mail Address
MY Account Number : [protected]
MY Card Number :[protected]

Thanking You

Trimurthulu

While leaving India in 2007 I called customer care and asked my card balance to pay the balance before leaving, I submited the cheque for the amount told by customer care. After one month of leaving India I again called them to make sure that I do not have any balance to pay them, once again customer care confirmed that there is no balance. approx after an year I visited India and found that I have a balance of approx 4000/RS. when I asked customer care they told that there was a balance of RS 300 on my credit card on which they were applying late fee and Interest and now my balance is 4000, I requested customer care regarding this and asked to wave of the other fee because I was told that there is no balance, but they did not give any, They are still adding interest on my 4000 and one day they will make a good amount by cheating me. I am looking for some online consumer forum who can take action against these kind of fraud.
Here my open questions are:1) Why I was told twice that I dont have any balance to pay.
2) Why I was not informed via mail or other comunication channal that I am beeing charged for a fee and interest.
3)why they did not deactivated my card instead of charging continous fine for more than one year and keeping it active.

Hi,

Greetings!!!

I had a complain with SBI for my MF -SBI Blue Chip Fund-D, folio no-6411584, for the dividend,

They advice me to give writen letter, to check, given writen complain, and requested call centre to ask some officer to call me to give me proper answer so that i may know about my money. but no one reverted back...

I have received a letter from CAMS - saying your dividend paid 3000/- MICR No- S817944 but not given any detail about bank date of encashed,

Infact I have never seen MICR No. like. again i complain and again its again i got complain no.[protected] . hope this time some one will call and let me know about my money.

atleast give me reply for my money, my dividend.

Well it is nothing new that old burecarts Government banks will never work like a professional.

My Father has a PPF A/c in SBI (Taj Ganj) Agra Branch, & after his death I am trying to get the money from the bank & till now ie almost 2 years has been passed & there is no action has been taken. In this 2 years 3 officer changed and no one is bothered to work on the case.

Manager is even worst. I am surprised to see that countries biggest bank has such a bad staff in the bank (equivalent to iilletrate)

I would like to urge the bank top management to look in to the case.

I, Md.Azamthulla, Retd.Mail Loco Pilot/BZA/S.C.Railway retired from service on 30-11-07 and drawn pension at SBI, Vijayawada and got my pension accout transferred to SBI, Kukatpally(IE) and use to draw my pension but since Nov'08 iam not getting my pension and yet i didnot get my 6th CPC arrears.
I had also submitted my 'Life Certificate' on 18-12-08.
Even my branch i.e., SBI, Kukatpally(I.E) could not know the reason for delay.
I mailed my greivance to GM/SBI/Mumbai(dgm.[protected]@sbi.co.in), PS/CGM/Hyderabad(pstocgm.[protected]@sbi.co.in), Helpline/SBI/Hyderabad(helpline.[protected]@sbi.co.in) many-a-times but yet nothing was received from their end.

It seems so far no action has been initiated in this regard.
Early redressal of my greivance is requested.

-- Md.Azamthulla,
SBI A/C No.[protected],
PPO No.[protected],
SBI Branch: Kukatpally Industrial Estate, Hyderabad

sir/madam,
i recently applied for internet banking for my savings bank account. i got the user ID and password. and it was also working. today i tried to change the login password. when i completed the change of password no page was loaded for 2 mins, so i closed the tab and immediately i opened with the same old password and it logged in successfully. so i logged out. after some time when i tried to login, an error message showing wrong user id / password.
what should i do now.
i tried with both the old and the new password. after three attempts, the website said you are locked for this day. so i stopped trying.
please guide me.

I have purchased dress materials at Saravana Selvarathiam, Chennai - 600 017 on 01.01.2009 for Rs.1, 440/- ( Rupees One Thousand Four Hundred and Forty Only ). But it was seen that in bank mini statement Double Payment has been made for the above amount. My SB A/c No.[protected]. i approached the SBI Park Town branch, Chennai and lodged a compliend on 02.01.2009 ( No acknowledgement was given ). They asked me to get the xerox copy of delivery report from the concern shop. but the shop keeper refused to give the same. Under the circumstances i may be advised the further step taken to receive the second debit of Rs.1, 440/-

SBI, the countries largest nationalised bank, is charging fess on depositing cash at other than home branches. Then what is the facility of core banking? I think no other bank charges this type of fees. How funny it is that I am depositing cash in my own account & for that I have to pay charges. This is totally disguisting. Then I have to open account every where in case I shift my work location. Is this the behaviour expected from a nationalised bank?