[Resolved]  State Bank of India — ATM COMPLAINT

1..I am Arvind Kumar Sharma and I have a joint account with my wife at SBI Subathu. The account No is [protected]. On 23 Dec 2008 at SBI ATM at Sect 6, Dwaka, New Delhi (uner SBI Nangal Raya) I tried to withdraw Rs.20, 000/- but the ATM was not working and no money came out. I had two attempts. On 24 Dec 2008 when I withdrew Rs.20, 000/- from SBI ATM at Gopinath Bazar, Delhi Cantt I noticed that two entried of Rs.20, 000/- each has been debited in my account there Rs.40, 000/- has wrongly been debited.

2. I tried to contract SBI Mangaer Nanga Raya on 26 Dec 08 and also contracted SBI Subathu, the whome branch and also sent a fax message of complaint. But no one has helped me out my Rs.40, 000/- has not been refunded so far. Please advice and help in this matter at the earliest.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

It has been observed that an amount of Rs.20, 020.00 has been debited from my A/c. No. [protected] by mentioning my ATM Card No. I have already lodged a complaint to S.B.I. / Mogra Branch on 28/03/2009.

In view of above, you are requested to kind look into the matter and arrange to credit the aboe amount along with interest at the earliest.

Regards
Dear sir, i am an account holder of vijay khand gomti nagar lucknow branch, my a/c num.is [protected].on 17.4, 2009 i tried to withdraw Rs 10, 000..00.from sbi atm sringar nagar alambagh branch at arround 10.30 pm but the amount came out and went back to machine after few seconds.and atm slip showed two 10, 000[20, 000]withdrawl entries.20, 000.00 debited in my account and the machine showing the date of this trasaction is 18.4.2009. ihave immediatly inform to mr R.K. SINGH [branch managar alambagh] by mobile at 10.35pm.next day on 18.4.2009 ihave given a writen complaint to the branch.there are 3 wrong debit enties of Rs. 10, 000 are showing on my account.2entries hv corrected but the 3rd entry has not been correted. after this so many times i hv contract to branch.but no one has help me out myRS 10.000 has not been refunded so far.pl. advice and help me in this matter earliest.
KIindly refer my personnel application forwaded to branch manager, Air Force Stn Wadsar (Gandhinagar) dated 25 May 09.

Subject: dicrepancy occured during withdrawl of money from Panjab National Bank ATM, Srinagar


Sir, I went to withdraw of amount Rs. 10, 000/- from Panjab National Bank, Srinagar, during tranction only Rs.5500/- came out from ATM and remaining 4500/-went back to machine after few seconds.and ATM slip showed 10, 000 withdrawl entries and debited in my account no.[protected] and the machine showing the date of this trasaction 23/05/09 time 10:26 hrs vide transaction no. 4516. I feel mental disturb for mising of Rs.4500/-. It is requested that action may please be initiated to concerns and missing amount may please be credited in my account.
Automatic teller mechine in sbi 00932(Tirunelveli Jn) error on[protected] withdrawn one time Rs 10.000 but recoded twice reported to sbi official No action Pl enquire and find out the error or otherwise and arrange to refund the sum Rs 10, 000 and credit it to my account already two mails sent Pl take action URGENT S.N.Subramanian Phone[protected] cell[protected]
please reply to my mail s.n.subramanian Tirunelveli Jn Phone[protected]
sir,
i am a costomer of sbi pernambut, 635810.branch. i was given a compliant to this branch on 5th may 2009 about, wrongly debited rs1400/- in my account on 23rd april 2009, in canara bank ATM at tiyagaraya nagar, vellore branch. but the bank people not giving responce for that.i am asking regularly to the assistant manager/manager, but no one responding my words. pls take any action for me. thanks.

MOHAMMED IBRAHIM N
my account number- [protected].
BRANCH: PERNAMBUT, VELLORE DIST-635810.
sir, mera a/c no.[protected] hai, maine 23-7-09 ko c.s.j.m.m.u. lucknow se allahabad bank ke a.t.m. se 500 rs. withdrawl kiya jisme se rupya nahi nikla .lekin mere a/c se 500 rs. deduct kar diya gaya . maine apni shakha s.b.i.manjhanpur kaushambi, u.p. se sampark karna chaha parantu wahan par phone no.-[protected] ingage hi ja raha tha . maine s.b.i. unhappy ke no.-[protected] par bhi call ki parantu na to merin call receive ki gayi aur na hi call back kiya gaya .

kripya mera deduct hua dhan mere a/c me sheeeghra hi credit karwane ki kripa kare tatha sath hi sath s.b.i. manjhanpur tatha s.b.i. unhappy ke khila[censored]chit sevaen na pradan karne karne ke sambandh me uchit karryavahi karne ke sath- sath mujhe suchit karne ki kripa karen.


vivek singh (advocate) mob.[protected]
vill.-nadin ka pura, po.nara(sirathu), disst.-kaushambi, u.p. 212217
Dear Sir,

I had gone to withdraw rupees from an ATM counter, after doing all prosedures neither the currency came out nor the slip had come out,but in screen it seen-" your transaction under process" and after few second "transaction Time out". When i checked my account it observed that the amount is debited. When I informed the branch, they said that it will take 10 to 15 days to adjust the amount.But as far I know in SBI, an account is there named "System Suspense A/C" debiting which the customers' a/c can be adjusted on same day..The ATM machines' problem is bank's problem,why customer should suffer.If a customer overdraws erroneously from his a/c ,an overdraft interest is levied on the overdrawn amount, but in ATM case why bank is not paying the interest for their fault for this stipulated period? I hope the high level management of SBI will look after the matter seriously and your section will compel the bank to mitigate the customers' complaints and problems.

from,

Vinod Gupta
Dear Sir, my a/c no. is [protected] opened in Nuapada dist.h.q.main branch in Orissa, India.Now, my address has been changed . I'venot received my ATM card yet.However, I want my ATM in my new address which is as follows.
C/o- Sarjan Infracon Pvt. Ltd, FP No.37, TP No.54, Opp.MD Farmhouse, Althan Bhimrad Road, Surat-394510, Gujarat, India.

Kindly help me as several attempts for the same were futile in past.

Purnendu Kumar Dash
A/C no.[protected]
Dear sir,

I have savings account with state bank of india - pernambut. whenever i ask the netbanking username & passward they are saying you deposit1000 rs i will give imeediatly.

the customer service is very bad in sbi pernambut- there is no prompt action - all are old employess. there reply for account opening to my wife . againt my application, you come tomorrow, if i go tomorrow, you deposit 5000 thousand i will give the pass book imdly.like that for all type of jewel loan i have wait more than three hours.

Please take a corrective action & be help to all customer



Thanks & Regards
Karunagaran
Dear Sir,

I want to state that, I am a customer of State Bank of India at Warora Barnch (0501). My account no is [protected] and ATM Card No[protected]. It is to inform you that my account is debited by Rs. 10000 on 24.01.2010 for which I donot have any whithdrawal from ATM (Patna ATM Term no: - S1AN[protected] because at that time this ATM was not working. I just put my ATM card in ATM Terminal and removed it, there was nothing happening, after some time the message ATM Not responding was displayed, I was not even put my ATM pin in ATM Terminal. So it is requested to kindly look into the matter and help me out in this regard.
Hoping for early action at your end because my account was debited without any fault of mine.


Thanking You,

Yours Faithfully

Manoj Kumar Das
Mob No: [protected]
A/c no [protected]
Sir,
The applicant is holder of SBI A/c No [protected] issued from Chander Nager, Lucknow. The applicant processed for withdrawl of Rs 20000/- from ATM at SBI main branch Lucknow on[protected] at 17:03 Hrs.The machine processed a slip showing TXN No 692 '' SORRY UNABLE TO PROCESS'' and no money received from ATM. While taking mini statement vide TXN No 693 the amount of Rs 20000 has been shown cash withdrawl on[protected].
The applicant contacted main branch SBI, Lucknow and Chandar Nagar ,Lucknow where it was intimated that if the problem has not been removed within 24 Hrs you should contact SBI Chandar Nagar for complaint.
kindly credit the amount Rs.20000/- in my saving account.
Yours faithfully,
(Kamal Nayan Mishra)
D-43, Sector Llucknow.
ATM COMPLAINT
I am Kamlesh patel and I have a joint account with my wife at SBI . The SBI account No is [protected]. On 7march 2012 at mahetapur, himatanagar icic Bank ATM Gujarat. I tried to withdraw Rs.2, 000/- but the ATM was not working and no money came out. On 07 March 2012 when I withdrew Rs.2, 000/- from SBI ATM at mahetapur, himatanagar icic Bank ATM Cantt I noticed that One entried of Rs.2, 000/- each has been debited in my account there Rs.2, 000/- has wrongly been debited.

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