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[Resolved]  State Bank of India — Settlement

Dear Sirs,

Please refer my complaint dated17.02.2008, wherein I had requested you to look into my credit card settlement and close the issue. I have been regularly getting more calls from SBI Bank for payment, which disturbs my office work and unnecessarily gives mental tension and pressure. They have been keep on calling, one by one, when i am in office, even though, i have told them that i have already given a complaint and i will make the payment once i get any reply from Indian Consumer Complaints Forum.

Under this situtation, I request your goodselves to kindly look into this matter and do the needful at the earliest.

Thanking you

Sundar K
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  14 CommentsShareTweet


SBI Credit Card — settlement.

Dear sirs, I wish to sorunder my creditcard. now i am in poor condition to settle the amount in one short. i want to settle the card amount min 3to 5 due. now i am not in madurai.

thanking you
Dear Sirs,

My Name is Sundar. I am holding SBI Credit Card No:[protected]. I have been paying the monthly minimum charges as per the statement. When I went to Times House, Chennai on Dec 20th, 2007, for closure of my credit cards, they said i will have to pay Rs.7,500/- single payment for closure and said my due was about 13000/- I argued that somebody came to my home about 3 weeks back and said the balance was Rs.10,534/- they said the difference of Rs.2,500/- is due to Late payment and Interest charges, then I asked him how come the difference of Rs.2,500/- be charged just one for month, for which they replied the calculations is like this only.

After 10 days, (first week of Jan 08) one Ms.Priya, SBI Card employee had called me and said that if you pay Rs.3,126/- immeidiately, you can go for settlement as you discussed and this is Yearly Charges and this is specially for those who have opted for settlement and not paid the dues regularly in the last year (2007). Hence I paid Rs.3,126/- in the next day itself and asked her to do the needful. Now after paying Rs.3,126/- in Jan08, now also they are telling my due is Rs.10,534/-

For your information, every month my dues are increasing to the extent of Rs.2,500/- for whatsoever reasons and I have not been using this card since last 2 years. Now I told them i am ready to pay around Rs.3,000/- and to close the card. I have been visiting this Times House office and there is no response from their side to close the card and each and every time i have been speaking with different employee who are telling various rules in each time. Today also at 1:10 pm I spoke with one of the employee, who is telling there is no settlement option available, when I said your employee only came for settlement for which she said they might not be knowing it.

Hence, I request your goodselves to kindly look into this matter and do the needful, as i am not happy with the way this SBI Credit Card employees are behaving and it gives me mental pressure.

Thank you,


SBI Credit Card — Settlement Done

Dear Sir,

I was a credit card holder of SBI. Few months back I got the settlement done and made the payment. Even now I get statments from them to pay the dues.

Pls help me.

Prakash Tiwari

SBI Credit Card — Settelment with SBI

Mera SBI Credit Card ka Settelment 01April2009 ko Rs.32, 000/- me hua. Jiska payment 4 equal installment (Rs. 8, 000/- *4=Rs.32, 000/-) me karna tha.
cheque no.592094 Dt. 01April09 Rs.8, 000/- UTI Jamshedpur
cheque no.592096 Dt. 20April09 Rs.8, 000/- UTI Jamshedpur
cheque no.592095 Dt. 31May09 Rs.8, 000/- UTI Jamshedpur
cheque no.592097 Dt. 15June09 Rs.8, 000/- UTI Jamshedpur
Total Rs.32, 000/- ka cheque maine 01April09 ko hi dediya.
1st 2nd & 4th cheque sbi ne Bank me prasent kiya but 3rd cheque prasent nahi kiya.
Ab sbi ne mere uper due amount Rs.31, 000/- kar dia and evry day callcenter se phone karta hai.

SBI Credit Card — Asked for settlement on SBI Card but no response from bank even after follow up

Dear Sir,

It is regarding my SBI Credit Card Account no : [protected] which i am having it from past 3 years approx, issued in Mohali. In the Month of January, i checked my e-mail where there were many mail from SBI sending the statements for the payments and then i discovered that there was a small amount of Rs. 2500 which i forgot to pay somehow. Now, they have pilled it to Rs.11,000/- over the period of 2 years.

Now they have not blocked the card and are sending continous monthly statements. I have requested them to get settlement on my account in the month of January but hardly had a call back from the Institution.

Now, i have received a fresh statement for the month of February even after i have requested for the Settlement on my account and amount has increased to Rs.13,000/-

This is really pathetic on the SBI that they are not bothered about the Customer time and the follow up he is making towards getting rid of this.

Please help me from this.

Any further details required, i will be happy to furnish whenever asked to me.

Thanks & Regards
Vivek Malhotra
Please help to resolve the matter at earliest..

I trust the justice...

I was using SBI cardit card which was settled in the year 2005 in three instalments. The cheque for the third instalment was dishonoured due to some reasons and after three months a representative of SBI credit card collection agency came to me and told me that one cheque is dishonoured and you have to give another cheque of Rs.7,800/- for which I have given two cheques for the next two months. After that I have not received any communication from the bank or agency about the cancellation of settlement of credit card. I thought the matter has been settled. After 2/3 years I received a call from SBI credit card collection agency that I have to pay an amount of Rs.26,000/-, as my settlement is not done and it has come to an amount of Rs.26,000/- with interest. I told him that your representative had told me to give the cheques equal to this amount and there is nothing due to me. After that they taken the documents and the cheque numebrs from me which were cleared and thereafter there is no communication from them. I am facing the same problem ev ery year from the month of March to May/June and replied so many times to the credit card agencies and every year I am giving them these documents. This year I am geting calls from SBI credit card collection agency that I have to pay an amount of Rs.72,000/- which they can reduce to Rs.26,000/- if I pay them in this month. I am a salaried person, how can I pay Rs.26,000/- for the mistake of one cheque dishonoured for Rs.7,800/- and paying it in two months time. I am talling them that they can take the penalty for those three months, but they are not agreed and in the morning, every day they are making so many calls which disturbs me a lot during my working hours in office. Sir, Please give me the solution and guidance so that I can come out of this problem.

This is to bring to your notice that I, Rahul Agarwal, R/O 512/207, 6th Lane Nishatganj, Lucknow was holding SBI Credit Card No.[protected] till year 2007. There was some outstanding amount against which your Company (SBI Cards), considering the special circumstances settled the account with an amount of Rs. 21,500/-
In terms of the settlement letter dated 27.01.2007, I have made the payments as per the payment scheduled as explained to me by Mr. Anil Katiyar (Name of Collector). After issuing the cheques, few days later I was issued the letter and receipts as annexed for your reference. Even the cheques were presented and the amount was debited from my account for the dues and I thought that this letter and the receipts issued are the proof that the account is settled and there are no more dues left.

But it was only after 2 years i.e. in 2009, I realized when again the follow-up was made from your company to clear the dues that I owe against the credit card mentioned above. After that there have been collection agents coming from your company from time to time asking to settle the dues but on presenting the receipts and letter of settlement, they simply walk off.

It’s been approx. 5.5 years of the payments been made as per the company conditions and still the company shows me as a defaulter which is effecting my CIBIL report and credit worthiness. Also during these years I have undergone a situation of mental harassment which has also affected my physical health.

I request you to look into the matter and get the no-dues certificate issued from your company at the earliest and also get the information rectified in my CIBIL report. In case of the delay or non-cooperation I shall not hesitate to take this matter to concerned Regulatory body for the grievance redressal.

Request you to please provide the reference number (if any) or the acknowledgement of this complaint for the future reference.

Waiting for the quick and favorable response.
Dear Rahul,

Thanks for sharing your details; we will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]

Yours Sincerely,
SBI Cards.
Dear Rahul,

As discussed, please send the addition information/documents from your end to enable us to address the issue raised by you. Please mail us at [protected]

Yours Sincerely,
SBI Cards.
my card no [protected] acc of ahmedabad i want one time settelmet @ lowest rate i am in cochin my mob no is [protected] email is [protected] want to settel it in kerala cochin
thank u
Dear sir,

I have received a message that my statement has been dispatched for an amount of Rs 26, 594.78 .But last month I had dropped a cheque bearing no: 327363 dated 3/10/12 for Rs 20000, as a part payment. I request you to verify and reconcile the same and send me a new statement as early as possible.

yours sincerely,
V.Prathap Kumar
sbi card no: xxxx xxxx xxxx 4289
Dear Rahul,

We have sent the communication with regard to the concern raised by you at your registered email id as we tried to establish contact with you but we were unable to get in touch with you.
Please call SBI Cards helpline for further assistance

Yours Sincerely,
SBI Cards.
Dear sir,

my brother had a credit card of sbi no [protected].i have received so many calls of any agency.they are abusing me nd call in office'seniors.I have doubt, they send me back dated settlement letter no.DEL[protected].Pease check all details and send me a manager number who is actually handle my case.

my phone no is [protected]

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