Dear Sir/Mam,
I am Himangshu Agarwal, writing on behalf of my father Mr. Ramesh Agarwal.
He is carrying an SBI Credit Card, but due to some reason he could not pay his dues in time. They asked him about the settlement, & when he agreed, they were suppose to give us a settlement letter within 7 days which they did not give till next one month due to which he did not deposit money in his account for cheque clearance & that cheque got bounced.
Then in last two months they asked for Rs. 8, 000.00 per month as settled/agreed amount, now only Rs.4, 000 left. Last month when he asked about clearance letter, they told we will get it after paying the last installment. Now in this month when SBI people called up for Rs. 4, 000, & when my father asked them about that letter, now they are saying that settlement has been canceled as it has already crossed 3 months. Then how they could ask for 16, 000 in last two months as settlement amount.
Now repeatedly they are calling, everyday. Although every day I am giving the same reply that he is out of station & will be back after 10 days. They are calling 3-4 times a day. Please look into the matter as soon as possible. I am ready to my balance Rs. 4, 000 but I should get my clearance letter.
Thanking You.
Himangshu Agarwal
Guwahati
+91 [protected]
Aug 14, 2020
Complaint marked as Resolved
I had an account in ICICI Bank & I did an ATM withdrawl from CITIBANK ATM on 8th Feb 2009 at about 6.30pm.But there is some problem with that CITIBANK ATM of Sector-18 Noida, I was Rs 12000/-withdrawn from that ATM, but I was able to collect 5000/- Rs.only, and rest 7000/- Rs.taken back by ATM and my withdrawl slip showed 12000/- Rs debited. I had complaint on Citibank customer care, they told me, they can't do any help of me. I had complaint on My bank(ICICI Bank) Customer Care, he told me that I am forwarding you compain (SR[protected], we will get back to you after 8 working days. After 8 working days, when I contact customer care, they told me your amount can't refund. But I debate they said, we will foward your compain (SR[protected] to higher authorities. Please advice me what should i do now, so that I can get back my money