Dear Sir,
By way of introduction, my name is Shalu and I am holding a savings account (A/c# [protected]-5) with one of your branch located at (Sushant Lok, Gurgaon, Haryana.; Branch code# 4449).
I would like to inform you vide this letter that I had tried to withdraw Rs. 10, 000 on March 8, 2008 from one of your ATM counter located at (Near Mianwali Colony, Saraswati complex, Gurgaon) but while doing the transaction, your server faced some technical problem and it came under break-down. Due to this technical failure, I could not receive the cash but it was debited from my account.
I have made several complaints to SBI but till date I have not received my money back. I would therefore request you to kindly look into this matter urgently and to take necessary actions to settle my account ASAP.
Thanks in advance for all your help.
Best regards,
Shalu Sharma
House #70
Anand Garden
Gurgaon, HARYANA
Mobile:[protected]
Aug 14, 2020
Complaint marked as Resolved
I am Mr Ramar S, I have taken SBI credit card about one and half year back. My SBI Credit card Number is [protected]. I have never used the card from my side to purchase any items. One year back, I was forced to take Royal Sundaram Insurance by the SBI Credit card section at a monthly payment of Rs.99 for a period of one Year. I was not able to pay the 99 rupees in time and requested the SBI credit card section that I don’t want any insurance and revert all the charges and close my Credit card account permanently. The SBI credit card section reverted partial amount and they did not close my account. They kept my account alive even after my repeated request by e-mail to cancel my account. They keep on adding additional charges, late fee and other charges and in December 2008, one person called me from SBI credit card and he told that if I pay Rs.600, he will close my account. I paid the amount by cheque. But they have not closed the account till today. I received a call from SBI credit card section: phone: [protected] on[protected] at 2.39 PM. He has threatened me that if I don’t pay the amount, he will take the amount from my Savings Bank account. Due to this unwanted threatening, I am getting disturbed a lot and I am not able to sleep properly and not able to pay proper attention on my work. Could you please kindly help me to close this issue permanently?.
Looking forward your stern action against the concerned.
Thanking you sir,
Yours sincerely,
S.Ramar
[protected]