State Bank of India [SBI] Complaints & Reviews

Info about issue - I had applied for a home loan with SBI in December 2010 and the original agreement papers/receipts had been turned in to SBI then.Now SBI has misplaced the aggrement/receipts and refuse to acknowledge that these papers were turned in and have stalled my home loan process.Please see inline for more details.

Kind Attn: Manager DG Home loan Department,Pune Branch

Dear Sir,

Thank you for taking time to talk with me the other day.

Please find attached a copy of the agreement scanned prior to the submission of originals to SBI.These originals were handed over to SBI,Deccan Branch (Date - 4th January 2011) and include -
a) ORIGINAL agreement between builder and me.
b) A certified Power of Attorney (certified by SBI) to my mother on my behalf.
c) ORIGINAL receipts from the Builder for initial 20% payment

I am surprised that SBI refuses to acknowledge the handing over original documents.My wife and I distinctly remember SBI stating the requirement of turning in the originals hence we handed them over to her the same day our agreement was done.As a proof of turning in the originals, we got a copy of our agreement and receipts signed by her as an acknowledgement.I guess this copy has already been shown by my mother.
I am extremely disappointed with the way in which this loan process has been dealt by SBI.There has not been a single day in my visit to India when I was not at SBI trying to get the loan formalities completed in time.I was hoping to bring the formalities to a closure before I left for the US so that my mother would not have to run around in our absence.Unfortunately that was not the case to be.It has been over 2 1/2 months since this approval process started.
We would really appreciate if the officials at SBI could help me get back my originals inorder to help restore the trust we have in the bank.It becomes increasingly difficult for us to believe in the fact that our originals are safe with SBI let alone the time, stress caused and the money required to get these documents issued again.We have been customers of the bank for a long time, and we are extremely unhappy with the way this process has been handled.
My wife and I intend on repaying the loan at the earliest once the loan formalities are completed since we do not think we can handle this kind of stress for 15 years to come.
We hope that the bank co-operates from its end to help us get back the original documents at the earliest else we intend on filing an FIR with the police and an article with the press on this issue.

Thank you,
Best Regards,
- Subir

Respected Sir/Madam,

I am Kavitha from Kanchipuram, a Savings Bank Account holder of SBI, Kanchipuram Branch. Account Number:[protected]

I have only one Debit cum ATM Card.
This year, ATM Annual Fee is deducted to a sum of Rs. 150 (Rs.50 each in three transactions) from my Account.

Details:
=====

18-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

17-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

17-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

I sent an email to [protected]@sbi.co.in; [protected]@sbi.co.in and also called[protected]. But no use other than hearing automated voice system for more than 10 minutes.

Could you please verify my transactions and credit Rs.100 (the amount charged in excess of the actual ATM Annual Fee) to my savings bank account?


Thanks,
Kavitha.
Savings Bank Account Number :[protected]

Hello,

Myself Shashank Panchbhai, Residential of Nagpur had an account in State bank of maharashtra. I had been using the online banking facility from SBI....
The problem is when i do online mobile recharge from www.easymobilerecharge.com., It ask the high security transaction password recieved on my mobile. whereas i didnt recieved any password from bank on my mobile..........

So plz help me for the solution for this particular...

-Shashank Panchbhai
[protected]

I withdrew 1000Rs using my SBI debit card in the ICICI ATM Machine(ATM ID:S1AN2486) on 26.02.2011.
But I got only 700Rs, I did not get the transaction slip at that time. I called to SBI customer care ,they told they need transaction ID for registering the compliant. After that I sent mail to my branch office regarding this issue ,There is no proper response from them . Then I called so many time to my branch to ask about the transaction number, but no one is ready to pick the phone. Please help

To,
The manager
indian consumer complaints forum

subject: locker destroy and closed .
i am jugal kishore sahu . my locker was State bank of india ,(begumganj dist. raisen m.p). my brother babulal was taking a joint locker but i am not use any time this locker . he was diwalia in 2001 . he not here. i am paid rent on this locker every year bank was troching me hundi . i am going to bank every year to closed this a/c but bank is never take any diecison. plz help me . sir every year rent 750. i am unable to pay this rent .

I applied for Housing Loan from BOB,but I am surprised to know that there is defaulted amount of Rs.8439/- against my credit-card no.[protected], The date of card is 11.02.2003,but surprisingly the reporting date is 31.01.2011 i.e.after the gap of nearly 8 years. Is there any guild lines regarding proper time of reporting and how customer is able to know and remember the entire detail.It is the monopoly of companies regarding reporting of defaulted amount to harras the customer on their will.Now I am in great need of Housing Loan as penal interest is going on. Further,I submit that I request you to please advice the company to remove the defaulted amount from my CIBIL Report as soon as possible.

Thanking You

SANJAY SETH

Dear Sir this is to inform you that my A/c no.[protected] at Dilshad garden, Delhi, actually what happen, somebody cloned my atm and withdraw Rs 194000 from my account without my permission for which i log a fir at GTB enclave police station numbered 35-B dated 07.02.2011. withdrawal has been made from PNB, ICICI and HDFC bank respectively. kindly do the needful in this regard. i'm helpless from each side and the only way out is death. this is a core money which i collected for my son's study, it is a humble request pls do the needful in this regard.

This is with reference to my SBI Car Loan A/C No: [protected]. I had closed the loan with a cash payment on the 6th of Jan 2011 and have the closure certificate & statement to confirm the same, However my EMI of Rs. 6414/- continues to get deducted from my Standard Chartered Back A/C No. [protected] even after closure for the last 3 months on 15th Jan, 15th Feb & 15th March 2011 for a sum of Rs. 6414/- each month. I can confirm the same by sharing my Standard Chartered Bank A/C statement if required.

Request you to please let me know the details of this issue and how can I get my 3 months over payment back.

Resp sir
On dated 02.02.2011 at 11.28 A.M. at satna sbi atm (ID S10F[protected]I withdrawal amount Rs.5000 but i have not received Rs.5000 and this amount has deducted from my account , I have checked my balance and found that Rs.5000 has been deducted from my account no.[protected].Then i have talked at sbi bank manager satna and narsingarh immediately. And on dated 04.02.2011 I have posted(REGD.) photocopy of all ATM receipt of dated 02.02.2011 and application to Bank Manager, SBI Narsingarh, Damoh (M.P.). And discussed many times with Mr.Sushil Bajpayee but not getting positive response yet.After 42 days necessary action has been not taken by sbi narsingarh,damoh (M.P.).
Discussed with Mr. Ashok Chhabda sbi narsingarh on dated 16.03.2011
I am requesting that kindly take necessary action and such deducted amount Rs. 5000 should be deposit in my account No.[protected].
Thanks and Regards
SUDESH KUMAR PATHAK
[protected]

I got a wrong entry in SBI Credit Card statement in the month of October 2010. The entry is for Rs. 556.05 in favour of INDIAIDEAS-PUNJAB MUMBAI. I never made any payment as no such amount was due to my mobile account. But the SBI people say that it was a secure payment made by the credit card holder. I argued with them that I never make payment in paisa part but only is round figures. But they never paid heed to my requests. They have also refused me to give any detaisl like to which and to whom the credit has been made. The mobile company has also said that no payment has been received at their end and they have not given any credit to my mobile account.

Respected sir

My complaint pending from last 1 month and 6 day total 36 days have been wasted still state bank of india not giving my money refund. Giving detail again

I am yogesh choudhari my sbi account no. Is [protected]. My contact is [protected] i am using mobile banking from last year. On 15 feb i tried recharge my airtel mobile by 150 rs. Sbi has debited 150 to my account but not paid to airtel. And because of this airtel has not recharged my mobile. Now state bank representative not taking my complaint. And airtel not agree to recharge. I have used sbi mobile banking and therefore sbi is responsible. Troubling me very much. Please do needful for me

following is the copy of complaint given to DGM customer care SBI which is self explanatory. The bank has not taken any suitable action to resolve the matter.



The DGM
Customer care
State Bank of India
dgm.[protected]@sbi.co.in.
SUB; Information report of heinous crime committed by SBI employees engaged in ATM cash handling at the ATM mentioned below.
Dear Sir
Please find below particulars of two cases where the money of account holders is looted by some of your employees engaged in handling cash at the below mentioned ATM.
This is a racket where many of your employees are involved. They take away the un disbursed cash and fabricate the record showing transaction was successful.
I CHALLENGE SBI TO PROVE THAT I RECEIVED THE MONEY.
I fail to understand that when I did not receive the money then how your records can show that the money was disbursed.
This has happened with two persons.
Case 1
Customer Information
Name of the customer: BHAGWAN DAS BINDAL
Account No. [protected]
H A L Branch, Kanpur
Debit Card / ATM Card No. [protected]
ATM Information
ATM ID/ Location: S1AN00824047/ Seema Poly Clinic Lal Bangla
Name of the ATM bank: SBI
Nature of the complaint
Amount requested for withdrawal Rs 20000/-
Amount actually disbursed at ATM Rs NIL
Amount to the Account debit Rs 20000/-
Date of Transaction Rs 23/ 06/ 2010
Time of transaction 7 AM aprox
Transaction No. 7419
Card capture by ATM no
Remarks
Regarding this application to SBI HAL Kanpur submitted twice with ticket no. AT[protected] and AT[protected]. But both the complaints are closed by branch manager saying that the transaction was successful.
Case 2
Customer Information
Name of the customer: S N TANDON
Account No. [protected]
H A L Branch, Kanpur
Debit Card / ATM Card No. [protected]
ATM Information
ATM ID/ Location, S1AN00824047/ Seema Poly Clinic Lal Bangla
Name of the ATM bank: SBI
Nature of the complaint
Amount requested for withdrawal Rs 20000/-
Amount actually disbursed at ATM Rs NIL
Amount to the Account debit Rs 20000/-
Date of Transaction Rs 23/ 07/ 2010
Time of transaction
Transaction No.
Card capture by ATM no
Remarks
Regarding this application to SBI HAL Kanpur submitted the complaints are closed by branch manager saying that the transaction was successful.

Please note that we are determined to go to any legal extent to recover our lost money and more importantly to expose this racket. This is our promise.
Please do take it seriously.
Mobile No. for contact;
Bhagwan das bindal; [protected]
Or
Parvesh Agrawal ([protected]) on behalf of Mr Bhagwan Das Bindal and Mr S N Tandon.

Parvesh Agrawal
[protected]

i forgot my user id and my password in sbi net banking. What is the procedure to get my user id & password back or to get the net user id & password... Please help me...

Dear sir,
today on[protected] i've gone to ATM of state bank of hyderabad in kothrud. i've to withdraw 25000Rs but cash has not come from the machine and i've get a reciept o[censored]nable to process. but the amt has been deducted from my account balence. ATM ID - s10G[protected].. Plz help me to refund my cash back.
Naresh Ghongade - [protected], [protected]

I'm Manoj Kumar Srivastava having saving bank account wide account number- [protected] with Greater Kailash-I, New Delhi-110048 branch located in Community Centre Jamrudpur. I had issued a cheque to HDFC Bank Credit Card for Rs.8,376/- wide cheque number 780285. Cheque in que for clearing on 18.03.2011 were cleared and after some hour it is bounced narrated by CAS CORR PR CHQ. What is this mean? Could I find out any way that what is this banking means & how act I don't have to do in future for not facing such type of problems. HDFC Bank Card chrging some extra money for is a also matter.

Manoj Kumar Srivastava
B-1, Greater kailash-I,
New Delhi-110048

Tel.: [protected]

Sir, I have submitted my application for transfer of PDA from State Bank of india, Ramnagar Dist- Nainital to Punjab National Bank Digolikhal Dist- Pauri Garhwal on 02 Aug 2010. According to PCDA(Pension) Allahabad directives, the time period for transfer of PDA is three months. However, in my case SBI Ramnagar has taken more than 7 months. In this concern when I have requested the Manager SBI Ramnagar he has simply answer that he cannot do anything. The attitude of SBI towards their customer is very rude.

Hari Singh
Vill- Khadkoli Malli
PO- Kingorikhal
Dist- Pauri Garhwal

I have submitted ECS form in Mumbai branch 8075 but till date its not activated.Now I am being told by your Gurgaon call centre, why did you submit local branch you should send directly to us, I approached to local branch they are saying that they have send it to Mahim branch and it will be done form there. I spoke with Mahim brach but they are saying they have lost the document and you have to resubmit again that to a fter 45 days only after constant follow from my end.

How can one submit all documents to Gurgaon if the local branch has not told any such thing, and if local branch has approached for card why should one submit to Gurgaon.
Now its still not clear which is the correct branch who will be doing all this? What if I submit it again gets lost ? There is no document given by the bank. Above all there are threatning call from customer care regarding blacklisting, interest rates on the due amount and penalty.

I

dear sir,
my self vipul patel and i got a new credit card but it is not still activate so i want your feedback for how to activate my new credit card
email id:[protected]@yahoo.com
mob no:-[protected]
d.o.b:14/11/1989

Sir , I am having a credit card no.[protected].To clear the Feb'11 payment,I dropped a cheque no.290633 for Rs.16,000/-dated[protected] and this was encashed by the card section on 3-3-2011 ,but was not credited to my card account,instead I am getting calls for payment.As per the advise of one call person I have even sent a copy of letter on which the SBI,ASP br,Durgapur manager has certified in writing about this payment with Br.Manager stamp.The card section instead of taking up this case with thier own SBI bank is pestering me to send another certificate on Bank's letter head.I am a Dy.General Manager and I have to do all these jobs repeatedly means a lot of my time and tension.Hence I request you to please take up this matter with your bank's manager and give the credit immediately and request you for no further harassment.Thanks and regards-- Bitra Venkateswarlu.

I wish to lodged a complaint against SBI & their DSA's who have been continuously calling me on my mobile and trying to sell SBI credit card offers. Inspite of been assured by a senior representative from SBI that these calls would stop and you would put me on your "Do Not disturb List", there is no such action is been taken from the concerned authorities.

This particular DSA of their, called, Bank Card solutions bearing landline no:[protected], 43344177,43683992 is been calling me since 15th Feb 2011 till date, even after repeatedly requesting them not to call henceforth. The names of the people who are calling from there are, Pratik, Abhimanyu, Suhas. Besides another person by the name Rahul Kadam, alsothreatened and spoke rudely over the phone, upon questioning about the call.

My fear is that SBI is making my private financial details public, as these agencies who call, claim to have my complete data. I have alreadt written two distress mails to SBI on this issue, but there is been no response or action from their end.Therefore i'm forced to approach your autority to complain against the parties involved for causing me mental harassment, threatening, as well as illegally acquiring my financial and private data without my consent.

Kindly take necessary action.

Regards,

Abdul Aziz
Mumbai
[protected]
[protected]@gmail.com