[Resolved]  State Bank of India, Marathahalli Branch — Harrasing customers using words by a lady staff working in STATE BANK OF INDIA, MARATHALLI BRANCH, BANGALORE

sir,

Am a account holder in state bank of India, recently while i went to deposit money in my account i had a very bad experience in SBI, MARATHALLI BRANCH, BANGALORE. My savings slip was thrown by the lady staff working there(Senior staff) and she used harsh words in front of all the people present there. Customers should be treated properly and it is strictly not followed in this branch. These kind of behaviour should be taken in to notice and necessary actions should be taken against it.
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

sir,
i have account in marathahlli SBI branch... it is one of the worst branch i have ever seen in my life...no customer service..nothing.I know its a govt. bank, but still cant we expect some kindness in their behaviour, espl. Mr satish..a worst guy..
very poor customer service..manner less staffs no dresscode no courtest... better privatise it. spoling the name of Indian government
Sir/Madam,
Manager is not well behaved at all .He discriminates by attending eagerly
only to so called VIPs and by surpassing/overlooking the common/simple people.
He makes partiality while providing the service(in terms of looks of a person).
He prefers only good looking and influential people.

It's my above one year experieence.

I request him to give equal attention to all customers
irrespective of looks and status.

If he fails, concerned authorities must look into it.
I was deposit my account at Rs 3365/ cheuqe. But this amount didnot credited my account
now what i do/
please suggest me.

By Angamuthu
My A/C no :[protected]
My account in state bank of india in omalur branch at salem
Hi dear,

you r absolutly right. pls send ur comlaint to chairmansbi.[protected]@sbi.co.in, dgm.[protected]@sbi.co.in, so that the people like this should be sacked.
One of the most horrible places of public service, i have ever seen. The manager and staff behave as if they are GOD and that too arrogant god. Absolute filth comes out of their mouth whenever they speak. I almost ended up in physical brawl due their inefficiency, non caring attitude and utter misbehavior ( usage of foul language and mannerism). i never want to visit this branch again and advice others also for the same or else to carry ice pack with them to keep them cool during their visit.
i deposited money but not yet cr in my relative account
in marathalli branch state bank of india i have given 2000 rs to deposite in my mom account on 30 dec but till now not credited ...
Hi SIR,

I was deposited in my account at Rs 14, 107/ cheuqe on last saturday i.e. 30/01/2010 at marathahalli branch. But still this amount didnot credited in my account.
now what i will do/
please suggest me.

By Supraja
My A/C no :[protected]
My account in state bank of india in masab tank hyderabad
Dear sir,

This is vijay kumar am the saving account hoder in marathahalli banch SBI, The Branch Manager dosent know about their staff working procedure ... he dont know how to handle the customer in rush hours.. there is no proper post to check the account opening form ... he is sending the the people to mutual funds office to check the documents .. he also dosent no the work... totally very bad experiance ...u should take action on dis ... other wise u ll get bad immpresion
Hi All,

I am also agree with all the complains, even there is lot of crowd and lot of people are going the for service, but these guys don't have manners how to behave with customer, it's not the matter that they are working in GOVT service . but they should respect the customer and deal with them politely,

What mess i felt there.. Now Marathahalli branch is over loaded due to the increasing the IT companies and population density, but i think it should be the good news for the SBI or any other bank located there, but the way they are treating like if more people are opening account in SBI they are feeling like more headache and they are trying to avoid the customers.

So i think as IT people are getting Saturday and Sunday so that branch should open for one full day in weekend as BTM MYCOLAYOUT branch is doing then they will not get over load and not in hurry for half day or refusing the customers.

Thanks
Amar pal singh
Acount holder in SBI marathahalli.
LAURIANA P. P. FERNANDES
ASSOLNA, OREL, H. NO. 40-D,
SALCETTE
GOA (PIN: 403701)
Mobile [protected]
21/05/2012


TO,
BRANCH MANAGER,
STATE BANK OF INDIA,
BR, MARATHAHALLI
97/2D KRISHNA SHINE BLDG
NR OUTER RING RD JUNCTION
AIRPORT ROAD MARATHAHALLI
DIST. BANGALORE URBAN
STATE: KARNATAKA
PIN 560037

Dear Sirs,

TRANSFER OF RS.28, 300/- TO THE FRAUDULENT
A/C NO.[protected] ON 27.7.2011


With reference to above SBI (Margao, Goa) Customer Mrs. Lauriana P.P.Fernandes,
Account No.[protected] has deposited on 27.07.2011 to the above Fraudulent
Account, after receiving a message having won GBP 350, 000/- Pounds.

In this connection, I have filed a Police complaint with Margao Police Station. Please
arrange to recredit the above amount of Rs.28, 300/- to my A/c No.[protected] by
debiting the Fraudulent Account. The authorities have already put a hold of Rs.5 lacs
on the Account. Sorry for the delay in informing you as I was unwell.

Trusting you to do the needful.

Thanking you,

Yours faithfully,
LAURIANA P. P. FERNANDES

Original of this letter and also copy of letter to SBI, Margao, Goa, sent by speed post to your SBI, Marathathalli branch on 26.5.2012 for your kind action on this matter.
i deposited money but not yet cr in my relative account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information