State Bank of India [SBI] Complaints & Reviews

I have one credit card of SBI Bank. I purchased something of Rs. 14800 in the month of July, 2007. I converted this amount (Rs. 14800) in installments (Rs 764+30 Govt. Tax for 24 month). From that time I am facing so many problems which are as follows :
1. I always put cheque in SBI drop box before 21st of every month (as my due date is 30th) but my cheque not goes for clearing and if go than the collection person for Indore makes it late for bank transaction. It is very clear that local cheque clearing doesn’t take time more than 3 or 4 days, but specially in my case this is taking 10-12 days.

If there is any mistake in cheque, I always write my name and mobile no. behind this, why collection person not informed me? Because of these pre-decided mistakes of collection persons, in the next statement so many wrong charges thrown on my head. This happens with me many times.


2. Each and every time without informing me, recovery persons comes to me and starts abusing and inferior behavior with me as I have done a big crime / mistake by taking SBI card.


3. All most half amount I have paid but according to SBI Recovery Persons my balance amount is Rs. 16500 which is bigger then my actual amount (Rs.14800).

Regarding the same matter I have called so many times to SBI call center but not getting any proper answer.

Is that policy to lout the customer by SBI Credit card? These all cause a big mental harassment to me.

4. Several time I requested on SBI call centre to send me a statement with clear detailed calculation (without these blunder and wrong charges), so that I can pay full & final balance amount by cheque once and get rid from all these. But they are not doing this. I think they are waiting for the time when this amount will be bigger then 1 or 2 lacs and they can easily hang me till death.




As I have responsibility of my old parents, my wife & a little child and I am only person of my family who is earning, so for me this it is impossible to pay such big amounts which become bigger because of so many false charges.

Please help me as these SBI card persons have made my life hell.


Regards


Narendra Singh

Dear Mr Alok,


We have noted your concern. We will get in touch with you soon to address your query.
Pls mail us your contact details and card number on [protected]@ge.com.
Kindly mention the reference no. 01 14 03 in your mail.


Sincerely,
SBI Card Cares

Dear Mr Alok,


We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.


Sincerely
SBI Card Cares

Dear MR Pal,

We have noted your concern. We will get in touch with you soon to address your query.

Sincerely,
SBI Card Cares

Dear Mr Pal,

Thanks for talking to us.Hope your queries have been responded.Please call SBI Card helpline for any further assistance.

Sincerely,
SBI Card Cares

Dear Mr Ravindra,

We have noted your concern. We will get in touch with you soon to address your query.
Pls mail us your contact details and card number on [protected]@ge.com.
Kindly mention the reference no. 04 14 03 in your mail.

Sincerely,
SBI Card Cares

Dear Mr Ravindra,


We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

Sincerely
SBI Card Cares

sir,

I have registered for mobile banking on yr network with State Bank of India, they have provided and confirmed that their service through all the networks and which are working properly, but i fail to understand why it does not work with your network only, sms sent to 567676 id deducted but the reply does not come. i[censored] don't have such services plz advertise properly and be transparent so we will know your products before taking a connection. I presume that these basic services are provided by all the networks kindly confirm i[censored] are unable to provide such services so I will disconnect your service and further course of action will be taken.

sir
when i am registring other bank account in my account it show the error message
"invalid IFSC number: SBIN0008423" please enter all 11 digits
sit i confirm this number from internet it is same as i type and sir i m sending same message second time i did not got any solution first time.

I made an Inter bank money transfer of Rs 3265 on 12th march 2010 through my mobile banking facility provided by SBI to an account holder of Andhra Bank Jaggayyapet Branch . The amount is deducted from my savings bank account of SBI but not credited to the beneficiary account of Andhra bank so far. Lodged complaint with SBI branch manager on 20th March but no result so far. SBI SAVINGS BANK ACCOUNT NO [protected]. Andhra bank savings bank no [protected] beneficiary name P V M L Narasimha Rao

When i recharged my airtel no. Via mobile banking, i got a message that the amount u gave of rs 30 is invalid so recharge was unsuccessful. But the amount of rs30 was deducted from my sbi account. So please help me that how can i get back my money. [protected]@gmail.com

Mobile Banking
Respected sir
I have installed an application namely SBI Freedom in my samsung galaxy s2 android phone and after completing all legal formalities and process regarding ATM branch MPIN etc and used and enjoyed this service for many days but suddenly one day i uninstalled the SBI Freedom application and forgot the user ID and MPIN after that again I installed the same application and got new user id and MPIN and went to ATM for registration the mobile number and several times i tried for this but i always got a message like " mobile number has more than one activated user IDs code 955 tid[protected]" sir this is my problem and i want to again use this service but i need your help to activate again this service please help me by mailing me at sunilkhichi.[protected]@hotmail.com

I cant able 2 access ma mobile banking

It's so happened that, Some one opened a bank account with SBI and gave my mobile number. And now all his transaction details come to my mobile's inbox.

Even after complaining 2 times against his ATM cum Debit Card, no action is taken.

Kindly advice on the same.

Mobile Banking
Respected sir
I have installed an application namely SBI Freedom in my samsung galaxy s2 android phone and after completing all legal formalities and process regarding ATM branch MPIN etc and used and enjoyed this service for many days but suddenly one day i uninstalled the SBI Freedom application and forgot the user ID and MPIN after that again I installed the same application and got new user id and MPIN and went to ATM for registration the mobile number and several times i tried for this but i always got a message like " mobile number has more than one activated user IDs code 955 " sir this is my problem and i want to again use this service but i need your help to activate again this service please help me by mailing me at [protected]@gmail.com

SBI Credit Card — Unauthorized Debit From My Account

Dear Sir/Madam

i am using SBI Credit Card Form Past 4-5 yrs, Today[protected] When I was viewing My Card Statement It Was Reflecting Debit of 12104 Rs from My Account, When I Called Up Customer Care They Told Me That this is against the reneweal of Royal SUndram Policy You Have opted last Year, I told them that i have never asked to renew my policy, they told me that they got the confirmation from Royal Sundaram, I told them if anybody give you the confirmation will you going to debit my account, and another thing it was reflecting in my statement as unbilled transaction dated[protected], when i asked them it should be reflected in my may statement, they dont have any answer for same, they are saying that 30% will be deducted if i cancel the transaction, why should i pay for the transaction which i have never opted for.

Dear Mr Prakash,

We have noted your concern. Pls mail us your contact details and card number on [protected]@ge.com. We will get in touch with you soon to address your query. Kindly mention the reference no. 06 13 03 in your mail.


Sincerely

SBI Card Cares

Dear Mr Prakash,


Hope your queries have been responded.Please call SBI Card helpline for any further assistance.

Sincerely,
SBI Card Cares

Dear Mr Iyenger


We have noted your concern. Pls mail us your contact details and card number on [protected]@ge.com. We will get in touch with you soon to address your query. Kindly mention the reference no. 07 13 03 in your mail.


Sincerely,
SBI Card Cares

Dear Mr Iyenger,


We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.


Sincerely
SBI Card Cares

i made a transaction on 10th august,2009 from padmanabhanagar,bangalore branch atm for a amount of 2500 rs
but i was not able to collect the money as i was late in picking up the cash so the money went inside the machine.
my account was debited during the transaction but no refunds has been made yet.
i have made a complaint in both branches but nothing has been done yet.

R/Sir,

This is the incidence of 22/09/09 when I was operating
the ATM at SBI, OFC, CHANDRAPUR MAHARASHTRA, And
I have withdrawn 4000/- Rs. But I could not get the cash
and the amount was being debited from my account. And
after that the ATM machine stopped functioning for 24 hrs..
Sir, Since I was using the ATM of SBI, CHAKRADHAR NAGAR,
RAIGARH, CHATTISGARH, I have given the information regarding this
incidence in both the branches i.e. in MAHARASHTRA AND CHATTISGARH,
But nobody was responding properly and my problem has not been yet
solved although this is my 6 th complaint to you also, I dont understand whether
the complaint submitted by the customers do read by anybody or not? I[censored] dont want
to solve the problems of the customer better to stop this formalities.



Sir, One thing I would like to state that my Account statement is showing
Debit of 4000/- Rs. Then Credit of the same amount with the message
"COR CSH WDL" And again Debit of 4000/- Rs on the same date i.e.
on 22/09/09. If the machine is locked after this transaction only the
bank employees were allowed to enter the ATM room in this case my
money could not be taken out by anybody else. Sir, since I am not
getting any positive approach and fruitfull result from u r side even after
informing to you repeatedly, I am planning to launch a FIR against this
incident, So I request you to please give me a proper guideline regarding
the same matter.


Thanking you,


(RAKESH SINGH CHAUHAN)
A/C [protected]

Respected sir,
My self Ram Ji Gupta. I am from Lucknow. I had withdrawal 25000/- rs on[protected] but i got only 21500/- rs only from ATM , but when i complain on my branch they will not taken any serious action,and also not give me a clear response.

My account no. [protected]
My phone no. [protected],[protected].
My card no.[protected]
Transaction no.9405
please take any serious response.

Respected sir,
My self Ram Ji Gupta. I am from Lucknow. I had withdrawal 25000/- rs on[protected] but i got only 21500/- rs only from ATM, but when i complain on my branch they will not taken any serious action, and also not give me a clear response.

Respected sir,
I am received a call [protected] from Mumbai by this no. He told me deposit 26066 rs/- immediately, but on this time i will not deposit. I am only deposit 1500 rs/- only at once.
so kindly take any serious action either i am going to LOKPAL.

contact.-[protected]

Respected Sir/Madam,

I had use BANK OF BARODA ATM machine ( ATM id-DCB06916) on
12/December/2012 to withdraw an amount of Rs.10,000(ten thousand
only). But when I completed transaction ( transaction
id.8415/17381700/000) no amount was dispensed from ATM machine but
same amount was deducted from my SBI account.

I had already lodge an formal complaint on SBI helpline ( Complaint
ticket no- AT[protected]) on 13/Dec/2012 . For first one week no action
was taken, afterward customer care represintive told us that money
has been reimburesmented to your SBI account. But when again check
mine account no amounted has been returned to it.

Then I went to Branch manager ( Branch id-7873,Rajnagar) he inform me
that BANK OF BARODA is not issuing an amount Rs.10,000 to us. When we
contacted to BANK OF BARODA people they told us that they can’t help
us, only SBI can help.
Now it has been THREE weeks and still no relief has been given to us.

On checking complaint status online, it has been showing that
complaint had closed.


This amount matter lot to me.



Thanks & Regards
Arjun singh
Account no- [protected]
ATM card no[protected]
Mobile no –[protected], [protected]

This is the incidence of 20/02/2012 when I was operating
the ATM at SBI, BANGALORE, KARNATAKA, And
I have withdrawn 5000/- Rs. But I could not get the cash
and the amount was being debited from my account. And
after that the ATM machine stopped functioning.
Sir, and my problem has not been yet solved

Thanks & Regards
Arindam Changdar
ATM card no[protected]
Mobile no – [protected]

I have opened new Account at (Branch)Chandralok building, 36 Janpath, New Delhi-110001. My Account Number- [protected] but they have not provide ATM card, when I asked why not coming ATM card.They told me fill up form, I fill up ATM form 3 time also. Today I told Mr. Balram (staff of SBI), He not respond my complaint and told me you go here I did not know, you close ur account and his behavior is not good. So, request you please help me I followup more than one month also.

Respected sir
I have opened new Account at (Branch)Chandralok building,36 Janpath,New Delhi-110001. My Account Number- [protected] but they have not give me ATM card , So I request more than 4 times and fill up ATM forms 3 time also. Yesterday I told Mr. Balraj Singh (staff of SBI), He not respond my complaint and he told me I don't know anything I count 1,2,3 then you go here, you may close your account and his behavior is not good. So, request you please help me.I follow-up more than one month also.

Sir,

This is to inform you that on 4th Mar’2013, I tried to withdraw Rs.7000/- and Rs.10000/- from Canara Bank ATM at Khichri Pur, Delhi – 110091 but due to some network problem it shows “Transaction Decline” and I did not received the amount. Regarding, this I have made complaint in SBI against complaint number AT[protected] & AT[protected] but now SBI people have closed this complaints and replied me as both the transaction have been “successful “ whereas I have not received the amount. Please let me know how, that transactions successful without dispense Cash and SBI simply refused help me out.

Please do the needful on top most priority as 14 days have passed but did not received my amount but only excused from your side.


Regards,

Tele Ram
SBI A/c No. [protected]
Block – 3, House No. 289 Khichri Pur
Delhi – 110091
Phone [protected]

I want to know how many shares are present in my acount

I am finding difficulty while log in and unable to trade when I want do, I am facing a lot of difficulty for log in.


Manjula Boricha

respected sir,

it is the complaint against state bank of rahama and state bank of india,
jagatsinghpur, orissa dated 12/02/2010
I went on the ATM of SBI and i gave the request of 400/- rs and machine responded on that time. i was a little late to collect the cash and again the money went back to the machine .then i gave a request of a mini statement and i found this amount is reduced from my account but i have not received the money. so i need my money back.my account no. is[protected].
susanta ku. biswal
kuradha
kanakpur
jagatsinghpur, orissa

Dear Customer,

We have noted your contact details. We will get in touch with you soon to address your query.

Sincerely,
SBI Card Cares

Dear Customer,

It was a pleasure talking to you. Trust your queries have been resolved. Please call SBI Card helpline for any further queries pertaining to your SBI Card.


Sincerely,
SBI Card Cares

I CANNOT ABLE TO SBILOGIN PERSONALBANKING SINCE LAST TWO WEEKS SO MANY PROBLEM I WAS FACED THE REPLY FROM INTERNETEXPLORE DUE TO CONNECTIVITY PROBLEM SO SALVE MY PROBLEM QUICKLY PLEASE

On 26.02.2013, I was in the queue since 9 AM at SBI Saket branch to deposite Indian Statistical Institute Fee. There is no information when the Link will be active. Soon it will be lunch time the staff will be off for lunch, will be back by 2.30 and they will work for 1/2 hr if there is link and the bank closes for public. How pathetic is the SBI Banking services.

Why dont they care for the customers?

Dear Customer,

We regret the inconvenience you have faced.
We would like to get in touch with you to address the issue at the earliest. Please write to us at [protected]@ge.com with your name, card number and contact details and a suitable time for us to get in touch.Kindly mention the reference no 040903 in you mail.

Sincerely,
SBI Card Cares

Even after mailing on the above id, I got no response. This means SBI team is not willing to resolve the matter and just pretending.

I am getting no response.

Dear Customer,

It seems your mail has not reached us yet.
We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information. Kindly mention the reference no 040903 in you mail.



Sincerely
SBI Card Cares

SBI Official Care Statement:
Please Call Oxigen Customer Care:[protected] and share your Oxi Transaction ID
And also Email: sbi.[protected]@myoxigen.com

Please include all details about the recharge and transaction IDs and dont share any account related core informations like MPIN TPIN ATMPIN or ONLINE BANKING PASSWORD.

**Within 24-48 hours your query will be answered with suitable solution.

on 28.05.2014 i recharged my vidieocon dth account with RS 2100 by SBI FREEDOM.The Recharge Failed. But The Amount was debited OxiTransID[protected]

On 28.5.2014 I Recharged my vidieocon dth account with Rs 2100 by SBI FREEDOM.But not recharge my dth a/c.But amount was debited.OxiID[protected].Please REFUNT my a/c.

SBI — Account Interchange

Dear Sir,

I have opened a salary account with SBI Bank, Chennai, Perungudi office. They gave me a kit in which my online banking access is interchanged with an other person. I have already visited the bank many times they have always said that they will solve the issue but till date they haven't still solved the issue and I am becoming very restless. I also asked them to close/block my net banking access they have not taken any action..

SBI nariangarh — non credit of cheque

To
The Manager
State Bank Of India
Nariangarh(Ambala)
Haryana

Sir,

I have deposit my AGI cheque A/C pay (Syndicate Bank)bearing No 141686 dt 02 July 09 of amount Rs 200923.00 on 08 Aug at 1000h at SBI Nariangarh.

The amount of above cheque has not yet credited in my account No [protected] till date.

You are requsted to intimate whereabout of above cheque and credit the amount at the earliest.






Yours Sincerely


Station: Chandigarh (Ex Sub $ Hony Lt Gian Chand)
Date : 26 Aug 09 A/C No [protected]
E Mail ID :
[protected]@yahoo.com
Phone No [protected]

Copy to:-

The Manager (Link Branch)
State Bank of India
Branch 7 The Mall Road
Ambala Cantt(Haryana)

SBI Ambala — non credit of cheque

To
The Manager
State Bank Of India
Nariangarh(Ambala)
Haryana

Sir,

I have deposit my AGI cheque A/C pay (Syndicate Bank)bearing No 141686 dt 02 July 09 of amount Rs 200923.00 on 08 Aug at 1000h at SBI Nariangarh.

The amount of above cheque has not yet credited in my account No [protected] till date.

You are requsted to intimate whereabout of above cheque and credit the amount at the earliest.






Yours Sincerely


Station: Chandigarh (Ex Sub $ Hony Lt Gian Chand)
Date : 26 Aug 09 A/C No [protected]
E Mail ID :
[protected]@yahoo.com
Phone No [protected]

Copy to:-

The Manager (Link Branch)
State Bank of India
Branch 7 The Mall Road
Ambala Cantt(Haryana)

Dear Customer,

We regret the inconvenience you have faced. We have noted your concern. and we will get in touch with you to address the issue at the earliest.

Sincerely,
SBI Card Cares

Dear Customer,

We would like to share that your SBI card stands inactive for usage and as on date there are no dues payable to us.

Sincerely,
SBI Card Cares