State Bank of Patiala — fraud

Address:Haryana

Dear Sir/Madam
I have my account No. [protected] with State Bank of Patiala(Branch Mini Secretariat, Jagadhari). The ATM card No.[protected] is the only one ATM card issued to me by virtue of this account. On night of 30.05.12 i receive two SMS from BX-ATMSBP, of withdrawal of 20,000/- Rupees and 19,500/- Rupees respectively from ATM Railway Road, Karnal. At that time i was at Yamuna Nagar my ATM card was with me. I was shocked to see these SMS. Suddenly, at about 10:10 PM I went to ATM Madhu road, Yamuna Nagar to check my account. As this is my own card of above said account, account was opened with it, but it is unable for further proceeding due to change of secret pin code number. I call at helpline phone number provide by bank and informed about illegal transaction and asked them to block my this ATM card. The same incident also took place with some other customers of state bank in Yamuna Nagar. These incidents are continuously taking place and the banks authorities are not paying proper attention towards this. Such type of incident is not possible without the involvement of the bank. It is, therefore, requested that a strict action may be taken against the bank authorities and direct them to credit the amount of all customers withdrawal using fake ATMs.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

ATM — Fraudulent withdrawal of Rs. 20,000/- by A.T.M. Staff

Sub: Mischievous activity by A.T.M. Staff, ID No- 015207 (PMCH) on 18th March 2009.
Ref: - Application of Rudra Dev Prasad Chaudhary Dated 04.06.2009 & Email at helpline.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in Dated 13.06.2009, 15.04.2009 & 14.04.2009
Sir,
Your kind attention to drawn towards my case. I am becoming nervous as is it not clear to me that the case is being looked after by you.

This is to informed you that above five times submitted my complaint through Speed Post, Emails regarding my ATM Case withdrawn, but there is no movement from your side and now I am getting frustrated, if you are not going to take any action within a week then I will take legal action.

Please inform me to the position of the case earliest possible.


Thanking you

Yours faithfully


Sh. Rudra Dev Prasad Chaudhary
A/c No-[protected]
Ramraji Road, Mari pur
Mujaffpur
Phone No:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of Patiala
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    194
    Pending
    0
    Resolved
    68
    State Bank of Patiala Phone
    +91 175 239 5629
    +91 175 221 4425
    +91 175 221 4303
    State Bank of Patiala Address
    Head Office, The Mall, Patiala, India - 147001
    View all State Bank of Patiala contact information