[Resolved] State Bank Of Travancore — ATM | |||
Kevin Alfred Ac No- [protected] Debit Card No[protected] State Bank of Travancore, Pettah Branch. ATM Transaction No - 50445. I tried to withdraw Rs.1000/- from Corporation Bank's ATM(Ravipuram Branch, Ernakulam) using my State Bank of Travancore ATM Card on 03.03.2012 [6.55pm]. The message shown on the ATM screen was " TRANSACTION DECLINED". Later I went home and checked my account using Internet banking and realised that the amount has been debited. Since I am residing at Ernakulam I had sent a complaint within an hour to SBT Customer Service. SBT Pettah Branch, sent an e-mail to me stating that they have lodged a complaint with ATM nodal through Complaint Management System and the complaint id is[protected]. Till now the amount has not been credited. I hope you could help me with this matter. Kevin Alfred Phone - [protected] Email - [protected]@live.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I started an account in SBT,kottayam medical colg branch on january 2011(acc no [protected]) and also applied for an ATM.The bank staff forgot to enter my house name in the application and my ATM card was sent back to SBT headquarters mumbai by post office.
I went to bank several times for this but they asked me to wait for 1 month ,then 2 months and it went on for 3.5 months.In the mean period i asked them to isssue a duplicate card but they were continously discouraging it telling that the secret pin of my card is already with them and for issuing a new card also it will take 3 months.
Finally i got my card on april last week.When i went to use it the card was found to be blocked by the bank.I went to my branch again and talked to the manager and the staff in charge and they assured me that it wil take only 24 hrs to clear it.They lold that they will mail the complaint that day itself.
After 5 days there was no response so i went to bank again and the staff told he mailed it but someone who should receive the mail on other end is on leave for 2 wks so there will be a delay till 3rd MAY 2011.On 5th may i again went to the branch and the staff told he wlll mail it again .Iam still waiting for "him to mail".
Everything went wrong because one of their staff forgot to enter my house name .That can happen to anyone but their blunt attitude towards the matter irritates me.
I dont believe that everything will be done with this complaint.But i want everyone who reads this to know about the situation in our banks and thats the reason for everyone running behind private banks.
thanking you
Dr.Darsan.S
Junior resident in orthpaedics,
kottayam medical college
(mob no.[protected])
I went to bank several times for this but they asked me to wait for 1 month ,then 2 months and it went on for 3.5 months.In the mean period i asked them to isssue a duplicate card but they were continously discouraging it telling that the secret pin of my card is already with them and for issuing a new card also it will take 3 months.
Finally i got my card on april last week.When i went to use it the card was found to be blocked by the bank.I went to my branch again and talked to the manager and the staff in charge and they assured me that it wil take only 24 hrs to clear it.They lold that they will mail the complaint that day itself.
After 5 days there was no response so i went to bank again and the staff told he mailed it but someone who should receive the mail on other end is on leave for 2 wks so there will be a delay till 3rd MAY 2011.On 5th may i again went to the branch and the staff told he wlll mail it again .Iam still waiting for "him to mail".
Everything went wrong because one of their staff forgot to enter my house name .That can happen to anyone but their blunt attitude towards the matter irritates me.
I dont believe that everything will be done with this complaint.But i want everyone who reads this to know about the situation in our banks and thats the reason for everyone running behind private banks.
thanking you
Dr.Darsan.S
Junior resident in orthpaedics,
kottayam medical college
(mob no.[protected])
my account no[protected] sbt anchal branch my mail id [protected]@gmail.com sir 28 januvary evening i was try to withdraw 1000 rs from danaleshmi bank atm use sbt atm card.I canannot get money. but 1000 rs withdrawfrom my account.please check and refund my money. with regards M R VISWANATHAN NAIR
Got the money back :)
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MEDICAL COLLEGE KOTTAYAM — PAN CARD NOT AT RECEIVED
I have not at received my pan card.I have applied application in february 2008.Please take necessery step to get pan card.acknowledge no.[protected].the agency give a no.ASVM7481J