[Resolved] Sulekha — No Customer Service. | |||
Recently, On October 10, 2011 I have purchased a mobile from Sulekha.com I received an acknowledge receipt immediately after making the payment. In the receipt, it was mentioned that within 6 business days, i would be getting the product delivered. Anybody would expect at maximum, the 6th Business day the product would be delivered. But, Today is October 19, 2011. Totally 9 days are over. If you exclude 2 holidays (Sunday and Saturday) from that, 7 business days are over. Till now, i have not received the product. Even i tried to contact through mail and phone. Ver poor service. They are not able to make any detail about delivery. Thay are saying yes you have purchased a product that will be delivered you soon. What is the meaning of soon or 6 business days? I don't understand. Please don't buy ffrom Suleka.com any time. Poor service!!!! If i am not getting the product in next 2 days, i am going to go to consumer court. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
thanks dear muthu but did u actually recieve the phone till date or no as i was also planning to buy from them. good u told. but i[censored] did recieve the phone what was the condition.? thanks and regards, dr.vaibhav
Reply
Dear Sir
We apologize for the inconvenience caused. We will escalate this issue to concerned team & we will revert you soon.Requesting you to kindly send us your order id number, so, we can do the needful.
Thanks
We apologize for the inconvenience caused. We will escalate this issue to concerned team & we will revert you soon.Requesting you to kindly send us your order id number, so, we can do the needful.
Thanks
Dear Muthu, ,
We regret the inconvenience caused to you and would like to inform you that we checked and found that your product was delivered on 22nd Oct 2011.
Kindly contact us on our toll free number[protected] for any queries.
Thanks.
We regret the inconvenience caused to you and would like to inform you that we checked and found that your product was delivered on 22nd Oct 2011.
Kindly contact us on our toll free number[protected] for any queries.
Thanks.
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