[Resolved]  Sulekha.com - Bangalore — Cheating on subscription of service

Address:Bangalore, Karnataka

Hi,

I have subscribe a service in sulekha.com

Where I have paid a amount 0f 10000 + service tax for a subscription period of one year.

Suddenly 10 days remaining before six month to be completed, I got a call from Sulekha.com asking me to pay money to continue the subscription. I told them that I have a year of package then why you people are asking for money again. After that they said that “I have to pay the money” and cut the phone.

After six month of my subscription they remove my listing with sulekha.com and start calling me to make the payment, they also said that “Sir we will activate your service immediately if I am ready to pay”.

I told them am having the receipt where it’s clearly mentioned that the package is for 1 year. I have totally frustrated with this people from sulekha.com.

Sulekha.com have cheated me and taken the money by giving a wrong commitment,

Please help me to get my remaining money back. Am not asking for the money for that six month where my listing was there. But the remaining money should be refunded.

Request to sulekha.com stop making fool to customers.

And to customer please be careful.

Phone numbers of sulekha.com, from where calls came, and the phone number of executive who is not responding after the problem happened:-

Rafat (Executive) - [protected], who has called me to subscribe the service,

Rafi (Doc boy): – who have given me the receipt and collected the document.

No Name (Tale caller):[protected]. Who had called me to pay money to continue the service.

And from many number I had received calls who were asking me to pay the money

Its almost 2 month , where am getting regular calls from sulekha.com to pay the money and continue the service.

My sulekha.com order form number- 92865

Date of application filled - 30th of june.2011.

Please help me.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sourabh Dey

We apologize for the inconvenience caused. We will escalate this issue to concerned team & we will revert to you soon.Requesting you to kindly send us your order id number to do the needful.

Thanks.

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