Sulekha. Com — Recharge not done but balance deducted and not yet refunded | |
Sir/Ma'am I made a debit card transaction (recharged a mobile) of Rs 150 on 13TH Feb on mobiles.sulekha.com but the recharge was unsuccessful and also the balance was deducted from my account. I waited for some days as the balance in this kind of situation is always refunded but this time it was not refunded. Please look into this matter as already 9 days have gone... Regards: Arpit Was this information helpful? | |
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+91 44 3021 3000 (Head Office)
# 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
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We are so sorry to hear that you faced a problem with our services. Request you to please send us your order id number so that we can look into the matter immediately. In case an order ID was not generated please mention the details like amount debited, email id, mobile number which was to be recharged, mode of transaction (credit card/debit card/net banking) and the date of transaction. You can send it to us here or write to us at [protected]@sulekha.net with your order id/transaction details and a short description of the issue you faced.
Regards,
Team Sulekha