Sun Direct — change of channel without prior notice | |||
I, Lt Col Shashi Kumar, resident of 139/2, Harding line, Ambala Cantt, has got a Sun Direct DTH box no PO [protected] and Smart Card No [protected]. This year Jul I renewed my subscription for one year the hindi and languages till Jul 2011. Last two weeks I am not getting Asianet and Asianet channel. On enquiry from all places including customare care service they said the channel has been cut. But as per their terms they suppose to inform the customer well in advance. But they did not do so. Secondly, They displayed that they have to change to direction of DTH for that they do the free service. Accordingly we called the service engineer to align the DTH but he charged Rs 50/- which is not in order. On enquiry to the local service provider they said that the company have not provided the service engineer for that. Can u register a complaint and let us know the result. with regards LT COL SHASHI KUMAR Was this information helpful? | |||
 2 Comments | |||
Comments
The Customer care service and the local distributors are so adamant even they cut the telephone call
Reply
Totally agree with this complaint, I had complaint with Sun Direct since 23rd October, 2010 vide complaint No.[protected]. Nobody to attend to this complaint properly. After that more that 15 times talked with Customer Care in this regard.
Manoj Nair
Smart Card No.r [protected]
Manoj Nair
Smart Card No.r [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
2481
Pending
0
Resolved
1461
View all 2481 Sun Direct reviews & complaints
+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information