[Resolved] Sun Direct — No channels are available to due to change in the Satellite position | |||
My smart card number is [protected]. I am stayinng in JP Nagar 7th phase Bangalore. From past weeks I am unable to view any channels as sun direct has moved to the new satellite. I have raised a complaint regarding this(Complaint number [protected]) but no action has been taken. When I called the customer care they gave me mobile number of Trade Horizon, however no one responds when I called to that mobile number. Even Sun direct customer care tell me all the time that they will send a technician but no one contacts me or fixes this problem. I believe Sun direct customer care is the worst among all the Vendors and they are least bothered about their valued customers. Praveen Email: [protected]@yahoo.co.in Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear sir,
My name is N.Subramanian my smart card number is[protected].
From past weeks I am unable to view any channels as sun direct has moved to the new satellite.Please take action immediatly. Please give me our nearest distibuter or service personcontact number.
My address and contact number are given below:
N.Subramanian 1/407-2 kurinji nagar,
Veerapandian pattnam,
Tiruchendur taluk,
Tuticorin district,
Tamilnadu.
Pincode:628216
Conduct number:[protected], [protected].
E-mail id:[protected]@rediffmail.com
Thanking you
My name is N.Subramanian my smart card number is[protected].
From past weeks I am unable to view any channels as sun direct has moved to the new satellite.Please take action immediatly. Please give me our nearest distibuter or service personcontact number.
My address and contact number are given below:
N.Subramanian 1/407-2 kurinji nagar,
Veerapandian pattnam,
Tiruchendur taluk,
Tuticorin district,
Tamilnadu.
Pincode:628216
Conduct number:[protected], [protected].
E-mail id:[protected]@rediffmail.com
Thanking you
Same problem. I tried to contact them by mail, they are not answering.. Tey dont take calls and the dealer asks 250 rupees for changing the position of the dish..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
2481
Pending
0
Resolved
1461
View all 2481 Sun Direct reviews & complaints
+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information
Since 2 months they have not attended to disc positioning. I am in Chennai Rajakilpakkam
Even after complaining on 25th Oct with no[protected], I have been talking to them daily.
They would check card no and name and confirm first and add the subcription due on date.Then they would hear all you have to say and reply surely we would inform ypu sir.
That is it..
Your energy is spent and no futher help and action.