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[Resolved]  Sun Direct — Prefered language selection

I took SUN DIRECT DTH connection on 21/07/08.through sony mobile, Hyderabad and opted for Tamil Basic package as we were not getting all tamil channels through cable connection.The application form is properly filled with the choice as Tamil Basic package.But they have activated Telugu basic Package.So we are not getting all Tamil channels.I have given complaints in call center and to the regional agent, and has sent mails to SUN DIRECT's Complaint mail Id .Till now the problem is not rectified and nobody bothers even to contact me.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet


Sun Direct,

I have taken a SUN DIRECT connection and Iam very much happy by the channels you are broadcasting.

I would like to bring to your kind notice that there is a separate channel for devotional songs etc in telugu called "Bhakthi TV ". It will be very much appreciated if you can telecast a separate channel for Tamil viewers fully devotional which includes carnatic music, discourses, devotional songs etc.

This channel will be welcomed not only by senior citizens but also by youngsters who are interested in music.

I hope you will consider my request.

Thanking you.
Sir.. u shuld include Shalom TV back to DTH. Otherwise v r all, in Delhi will quit from it. We lost money for 1 year. No problem.. We will think for others.
The comments posted are irrelevant to the complaint. Please post comments that are relevant. Sasikumar is not a Sun DTH agent/distributor and he seems to be a poor customer who had got into an issue with Sun Direct.
@Sasikumar - I too had issues with their custmer service and it si the worst I had ever seen. But once you bought the service there is nothing much we can do. Fortunately my issue got resolved using a local electrician.
Ref : Set top box. no. H[protected]
smart card no. [protected]R

I have taken a SUN DIRECT Connection for more than a year and now if I switch on the "wait" is coming on the screen, during that period we are unable ot change any settings of sun direct remote and it took lot of time to clear. While changing the channel blank blue colour is appearing and unable to change any further setting. After that we have to switch off the TV and sundirect mains and to switch on again, then we need to scan every thing, during this course this swallow around 5 minutes.

Every time if we need to change the channel the above problem arises.

Request you to depute your technician immediately to resolve the above problem on top most priority.

Thanks n reg

R. Prabakar
iam very disappointed with the customer care service, they not even responding the customers... i hate the total network... i advice my all friends to dont go for sun direct it means your are commiting SUICIDE
Respected sir, since monring 10 o clock i dont have service and totally it is dead please do needful help in this regard my service no [protected]R. thanking you
R.Surendra uppal Hyderabad.

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    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028