[Resolved]  Sun Direct — Non-availability of all malayalam channels specified in the Brochure and Ads

As per the the Sun DTH tele ads they say they are providing all the maklayalam channels.But they are not providing the channels mentioned in the broucher, like Jeevan TV and Kairali People. This amouht to cheating of customers and aslo the other DHT service providers. But in Asianet DTH there around 16 malayalam channels.When we called to enquire about this they didnt pick the call, not even when their higer authorites caled them that was the same during Dec last week. At last once we got connected they were shouting and barking and was using obnoxious and explicitly threatening with assault and grave injury leading to heated arguments in abusive language/intimidating tones to me. Several times it was shown that smart card is not recognised status is coming, and also messages like E4 service is scrambled.We took the connection on 26 th but it was installed on 30th of december and was made to wait for 2 days and even after 2days after calling even to the regonal office and the distributor Surya enterprises they told us that they are in shortage of stock, and told us that they are having christmas and new year celebrations and it will take atleast 3-4 days for activation Only after we told them that we will prefer complaint before consumer court thet activated the connection on 31st december2008