[Resolved]  Sun Direct — The Product Never Worked

Sun Direct — Better be without this product

In this compitative world.. a service provider give no value to customer. Once i[censored] subscribe for a year, u can neither change ur plan nor get rid of it, u remain customer for a year without even having a customer care who respond to ur problem. I also wonder how this distributers still exists !!! even after me telling the customer care tat my distibuter is not providing me service, but took money from me, they hav no methdology to trace the distributor, and he still remains a distributor. MAY BE I AM EXPECTING TOO MUCH..to watch programs over sun direct after paying them. I AM WRONG .
Plz...dont go for SUN DIRECT. Instead watch cable with low Quality. ( Dont think SUndirect is of better quality ) . Dont waste time on it like me ...[protected] R )

Hello Sir,
I am also customer of sundirect from last one month This saturday My set top box was not working .I call several calls to Sun direct but they don't give any positive respond.Then I asked them to if they are not give me a service i shall go to the court.
After 10 min they have change my set top box

The Worst Customer care support is Sun Direct only . I try to recharge my account but still now i cant able to reach the sun direct and through SMS i send a message now its seond day over no response . Instead of seeing for 100 or 200 Rs, we can go for TATA sky which is THE BEST customer care support . DONT GO FOR SUN DIRECT .

Thanks

Hello sor,

I am also cusotme of sundriect from last one 8 month. Last 15 days set top box was not working. No body response me.

[protected]
prabhakaran

Please do not go for sundirect

The worst ever service provider is sundirect. The customer service no. is always busy. It takes on average 20 minutes to attend to a customer call over STD!. Every time you ring up the automated voice says 'you are important to us' but no one is care to give any response quickly. I was trying the customer care number for one full day, but i could not get it. PLEASE PLEASE DON'T GO FOR SUNDIRECT. THE ADS ARE NO. 1 CHEATING.

MARUDHAACHALAM

this is one of the most pathetic service provide. i think we need to come together & make a complaint with consumer redressal forum & make the company pay for such services.

i have sun direct dth. my name is jayakumar my smart card no [protected] box no c[protected]. not working past 4days. please rectify the problem as well as possible. your customer care not properly answered. not cleared your complained cell phone no..
jayakumar
choolai
Chennai
mob [protected]