[Resolved] Sun Direct — Complaint on Recharge | |
Sir, I am Manesh. I am a customer of sun direct since 22-04-09. My smart card number is [protected]. I was a happy customer of sun direct till 22-10-09. I have recharged for Rs. 330/- on 22-09-09 from Planet Entertainments, Opposite Post Office, Kanippayur, Kunnamkulam. But my account expired on 22-10-09. when i enquired about this, they replied that there is a problem with the server at present and ask me to wait. I got the same reply for three days. Today I check my status online and found that on 22-09-09 only Rs. 110/- was credited into my account. After calling them several time, today at 5:07 P.M they recharged for Rs.100/- + Rs.25/-. Still now there is no signal and my account balance is Rs. -18/-. I hope that you understand the situation and kindly do the needful. For your proof I am attaching the bill for Rs.330. Regards, Manesh. Mobile No. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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Today I have credited Rs. 210/- two times erroneously instead of once through net banking of Indian Overseas Bank
But now I found from the balance of Sun Direct Account that there is Rs. 0.31balance. Kindly check the system and the two times credit of Rs. 210/- may be treated as two months subscription.
ABHISHEK MISHRA
BOLANGIR (ODISHA)