Sun Direct — Account not credited

I tried to top-up my sun direct account through the website www.rechargeitnow.com on 15/03/2010 of Rs.200. The same money was debited from my bank account but topup was not done. I tried to contact the website coustomer care persons but there was no contact number given on the site they only have a complaint form on which i tried to contact them but all in vain. After a day again i sent an email but in return they send a conformation email of receiving request. No visible action is being done from rechargeitnow or sundirect.

I am in a complete mess. Matter is not about money but they are cheating people and we are helpless.
Once again i would like to alert all online users not to use this website.they are a bunch of crooks.
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I can not activate my 25 rupee card for last 6 days
i recharge Rs25 sundirect recharge in my account but set max channel is not available please rectifive my problem my card number [protected]
DEAR SIR,
I TRIED TO RECHARGE MY ACCOUNT VIA ONLINE USING 110 RUPEES MONTHLY RECHARGE VOUCHER AND IT IS CREDITED IN MY ACCOUNT., BUT I AM NOT GETTING CHANNELS IN MY TV ...I HAVE BEEN KEEPING IN CHANNEL NO 102..SINCE I RECHARGE ... PLEASE DO IT AS CORRECT MY SMART CARD NO IS [protected]

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