Sun Direct — Service Complaint

 
5 Reviews
Chennai, Tamil Nadu, India
 khalid_iqbal_i
We had Sun Direct DTH Service which was working fine until a week before. A week before the Setop box was changed and since then we are not getting the DTH service. We have made multiple complaints to the Sun Direct Service line but the issue has not been resolved. Moreover they do not even seem capable of resolving the issue. We have asked them to replace the setop box but they are not taking it seriously. We believe they are doing this because we have already paid the money for the service. Is there any way of getting the money back, which we paid for a service which was not delivered.
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Mrs. Vasanthi, No.118, Muthumariamman Koil Street, Chitra Nagar, Kotturpuram, Chennai-600 085.
My No. [protected]

My setbox Problem :[protected] till to date.

Your dealer No response, my setbox service
addf
siR I am sun direct user from last 1.5 years, from last two days my dish tv is not working and it is showing E52 - searching for signal... my smart card number is [protected] .
it s not wonking properly

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    Customer satisfaction rating
    31%
    Complaints
    1437
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    Resolved
    444
    phone
    +91 76 0101 2345 [Customer care]
    location
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - Service Complaint