[Resolved]  Sun Direct — Not giving service From last 10 days

Address:Faridabad, Haryana

Dear sir,

My dish tv sun direct Smart Card No.- [protected] is not working since 9th December to till date, I am trying to complaine in custmore care 6th times From 9 th December but they are not showing any intrest to resolved my problem, when I call to custmore care they are saying will will be resolved my problem to sending their engginier with in 24 hours. but after 24 hours they are not calling me or my problem is same.I also talked 4-5 Sundirect Employee Per day 3-4 Times and they are saying they will come in my home within 4-5 Hours but no one come till now.I am giving you their name with Mobile Number as bellow.Please take the action against him because they are cheating with the custemer.So you are requested please help me to get resolved my problem. Other wise we will complain in consumer Court also.

The Name & Mobile Number of Sundirect Person is as bellow:

1. Mr. Mojid ( [protected] )
2. Mr. Sanjay Das ([protected])
3.Mr. Vijay ([protected] )
4. Ms Parvinder[protected]
5. Mr. ([protected])This person said that call to Mr. mojid [protected]. Only Delhi People will solve my problem because my home is on south Delhi border & faridabad Border.

Thanks & Regards,

Pradeep Singh ([protected])
Customer ID - CR - 3401154
Smart card No.- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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SUN DIRECT DTH SERVICE — TV is off for the last one month

Respected Sir,
I am using Sundirect Dish DTH Service for the last two years.
My complaint is that firstly I was not able to view a few channels like Zee TV which the comapany told is due to the fact that the dish has to be readjusted due to some satellite problem and company is doing this for all the customers. But for the last one month all the channels are off and I could not view any channel. I have registered complaint on their toll free no. and even complaint lodged on internet on the website of the service provider many times. A few times they contacted me and assured to send some technical person but till date nobody arrived. Now they are not even responding.

(Rajesh Kumar Chaudhary)
House no. 1, Soil Testing Laboratory, DOA,
Holta, Tehsil Palampur, Distt. Kangra, HP
Smart Card No. (Sundirect DTH)
[protected] R

Sun Direct DTH Service — service not working

I am A. Mani our sun direct DTH service not working still today morning. I am the sundirect no. [protected]. contact over phone but phone not working. sun direct phone no. is [protected]. so rectify the compliant.

Thanking you.

mani.

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